
Experienced Technology & Business Professional [William@WilliamJones.info]
Las Vegas, Nevada Area

Experienced Technology & Business Professional [William@WilliamJones.info]
Las Vegas, Nevada Area
Information technology professional with over 10 years’ experience working with Fortune 500 companies. Specialized in developing Internet and desktop applications; supervised and trained employees. Effective communicator able to explain complex ideas and concepts to non-technical people. Highly creative and resourceful critical thinker; thrives on solving challenging business issues. Solutions oriented with an eye toward bottom line results.
Languages & Tools: ASP, C#, C/C++, CSS, HTML, Java, JavaScript, .Net, SQL, VBScript, Visual Basic, XML, Acrplan Dynasight, Business Objects, Interwoven TeamSite, Microsoft Access, Microsoft SQL Server, Microsoft SharePoint.
(Privately Held; 11-50 employees; Health, Wellness and Fitness industry)
April 2007 — August 2008 (1 year 5 months)
(Public Company; Hospital & Health Care industry)
April 2005 — February 2007 (1 year 11 months)
Produced, administered, maintained applications and databases, performed business analysis, and implemented standards.
• Developed over 15 Intranet and desktop applications within two years using a variety of technologies, significantly improving worker productivity and/or saving time or money.
• Routinely collaborated with a myriad of business owners to define project specifications, generating clear and concise specifications that effectively communicated project details to development team and stakeholders.
• Created application templates, code libraries and development standards, considerably reducing development time.
(Public Company; Higher Education industry)
November 2004 — August 2005 (10 months)
Provided quality delivery of assigned courses in the Computer Office Technologies and Applications (COTA) degree program: Word, Access, PowerPoint, Excel, Outlook, and Administrative Procedure & Theory.
Planed course instruction, administered and graded examinations.
(Public Company; 1001-5000 employees; NXTP; Telecommunications industry)
August 2001 — April 2005 (3 years 9 months)
Formed new role, managed employees, and distributed critical sales information.
• Researched and implemented both the Intranet content manager position and software, resulting in increased efficiency in creating and distributing departmental information throughout the organization.
• Trained and supervised over 100 Content Managers in Nevada and Florida to use Macromedia Contribute and Microsoft SharePoint, improving the effectiveness of communication and interaction between business units.
• Coordinated with marketing to organize and distribute monthly promotions to entire sales force through a multi-channel distribution system; sales force and customers throughout the U.S. were kept abreast of time-sensitive promotions.
(Public Company; Computer Software industry)
July 1999 — May 2001 (1 year 11 months)
Created automated testing solutions, performed quality assurance tests, and coordinated with beta test community.
• Implemented Athena, an automated testing solution for Macromedia Director and the Multiuser Server; minimized manual software testing by 75%.
• Worked closely with beta test community to log, investigate, isolate, and verify bug fixes; greatly increased product stability through collaboration.
• Executed smoke, beta, regression, stress, and performance tests; significantly increased product quality and customer satisfaction.
(Government Agency; 10,001 or more employees; Military industry)
June 1993 — June 1999 (6 years 1 month)
(Public Company; Information Technology and Services industry)
May 1996 — June 1999 (3 years 2 months)
Formulated effective CD-ROM production strategies, delegated tasks, and conducted training.
• Developed production strategies, project templates, reusable code libraries, and production utilities, reducing CD-ROM development time by 33%.
• Delegated production tasks based on employee strengths, providing challenge while increasing job satisfaction.
• Trained Marketing department staff to use Macromedia Director and content managers to use Microsoft FrontPage, minimizing CD-ROM production time and improving manageability of department websites.
(Government Agency; 10,001 or more employees; Military industry)
May 1986 — February 1990 (3 years 10 months)
Promoted to Dragon Gunner (0351) Section Leader and supervised 11 Marines.
Served as military hotel manager in Okinawa, Japan.
Earned Good Conduct Medal and an Honorable Discharge.
MS, Business Administration, 2005 — 2007
BS, Information Technology, 2002 — 2004
General Education 1994 — 1999
General Education 1994 — 1994
Self Improvement, Art History, Teaching, Japan, Japanese, Hawaiian food, Traveling, Haiku, Movies, Reading Tech Books, Smart Phones, Computer Programming, Starbucks, Mountain Biking, Collage, Creative Writing.
Toasmasters International, Orange County Multimedia Association