Wess Grigg

Wess Grigg

Account Executive at Adin Management Group

Location
Greater Detroit Area
Industry
Marketing and Advertising

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Wess Grigg's Overview

Current
  • Account Executive at Aiden Management Group
Past
  • HR Generalist: Minacs Group USA at Aditya Birla Minacs
  • Technical Support/Customer Service Representative at 2005-2008 Comcast Cable Corp
  • Sales Associate at Sprint PCS
  • Co. Manager, Promotions, Webmaster at Next Generation Comics
Education
Connections

130 connections

Websites

Wess Grigg's Summary

Experienced professional with strong credentials, attention to detail, and an "old school" work ethic. Skilled in recruiting for multiple clients simultaneously. Interested in not only call center management, but further my experiences and career in Human Resources and Recruiting.

Specialties: Recruiting, Metrics Analysis, Policy and Procedure Enforcement, Client and Talent Relation, New Hire On-boarding, Orientation, Orientation Curriculum Design, Group Presenting.

Wess Grigg's Experience

Account Executive

Aiden Management Group

March 2014Present (7 months) South East Michigan

Territory Management
2nd Round Interviewing
Marketing
Subject Matter Expert
Company to Customer Relations
Teaching and Training of New Hires
Recruiting
Metrics and Trend Analysis

HR Generalist: Minacs Group USA

Aditya Birla Minacs

Privately Held; 10,001+ employees; Outsourcing/Offshoring industry

August 2010February 2014 (3 years 7 months) Farminton Hills, MI

Recruit associates for multiple lines of business, and various fields of support. Including sales, technical support, customer service, and help desk.

Handle information for background checks, credit scores, and hiring eligibility in accordance with client standards, as well as local, state, and federal mandates.

New Hire On-boarding, Orientation, Orientation Curriculum Design, Group Presenting

Technical Support/Customer Service Representative

2005-2008 Comcast Cable Corp

July 2005July 2008 (3 years 1 month)

Incoming call rep.
Multiple customer letters praising performance.
Skilled in AMDocs intranet systems, Various Comcast billing and support systems.
Also responsible for basic dispatch and tech routing.

Sales Associate

Sprint PCS

October 2003May 2004 (8 months)

· Hands on customer service.
· Cellular sales, contract analysis, and technical support.
· Recruited personally by the regional management.

Co. Manager, Promotions, Webmaster

Next Generation Comics

January 1997January 2003 (6 years 1 month) Plymouth, Michigan

Started with the company as an after school job.
Promoter and Booker for all convention appearances.
First webmaster of Phoenixcomixs.com

Wess Grigg's Volunteer Experience & Causes

  • Volunteer Experience

    • Board Member

      The Ultimate Hike For A Cure
      • Health
      August 2009 present (5 years 2 months)
    • Member

      Comic Book Legal Defense Fund
      • Civil Rights and Social Action
      April 1997 present (17 years 6 months)

      First Amendment Rights Advocacy group centered on providing legal protection to Comic Book Creators, Publishers, and Retailers.

  • Volunteer Interests

    • Causes I care about:

      • Arts and Culture
      • Civil Rights and Social Action
      • Human Rights
      • Politics
      • Science and Technology

Wess Grigg's Certifications

  • Netflix Partner Certification

    • Customer Calls, Training, Side by Side Coaching
    • August 2010

Wess Grigg's Courses

  • N/A, Computer Graphics Tech

    Schoolcraft College

    • Public Speaking
    • Computer Graphics Tech
    • Philosphy
    • Computer Information Systems
    • Graphic Design for Publications
  • Independent Coursework

    • Applied Psychology

Wess Grigg's Languages

  • English, Middle (1100-1500)

    (Native or bilingual proficiency)
  • English

    (Native or bilingual proficiency)

Wess Grigg's Skills & Expertise

  1. Clerical Skills
  2. Typing
  3. Trend Analysis
  4. Human Resources
  5. Internet
  6. Graphic Design
  7. Recruiting
  8. Corporate Training
  9. Customer Service
  10. Hiring
  11. New Hire Orientations
  12. New Hire Paperwork
  13. New Hire Processes
  14. Staff Orientation
  15. Curriculum Design
  16. Employee Relations
  17. Personnel Management
  18. Talent Acquisition
  19. Employee Engagement
  20. Performance Management

Wess Grigg's Education

Schoolcraft College

N/A, Computer Graphics Tech

19971999

Performance Art, Music, and Theater

Activities and Societies: NERO Gaming Society, D.C.I, Schoolcraft Community Choir

Northville High School

Graduated, General Education

19921997

Activities and Societies: Concert Choir, NERO Gaming Society, D.C.I., Theater.

Contact Wess for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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