Wes Ewing

Current

Network Administrator at Tech-Central

Past

Job Hunting at [none]
Director of Technology at Multi-Link / Liberty Bell Telecommunications
Director of Technology at Liberty Bell Telecom

Administration Staff – Corporate Office at Guiry's
Technician / Customer Support / Sales at Apex Testing Technology, Inc.

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Education

University of Arkansas at Fayetteville

Recommended

1 person has recommended Wes

Connections

47 connections

Industry

Information Technology and Services

Websites

Wes Ewing’s Summary

I am currently a Network Administrator with Tech-Central. I have been with Data Doctors, now Tech-Central since August 2008, and loving every minute of it.

Previously, I had been the Director of Technology for Multi-Link / Liberty Bell Telecommunications for 14 years. I have recently decided to move forward in my life and find a different and more challenging career that allows me to function professionally and have a personal life as well.

A little about me…I started out shortly after college as an office manager with a small business called Voice Services. I performed most of the customer service for the business voicemail services, mostly working with Qwest as an advocate for our customers to address call forwarding and other issues involved with the services we provided.

Shortly later, a new management team was installed -as the company was sold, and the focus of sales was redirected at ramping up telemarketing and sales to small businesses. The company grew exponentially. We replaced the old DOS-PC based systems with two $500,000 GlenAyre mainframe systems – later housed at a co-location facility. The GlenAyre platform was then (and still is) a superior voicemail platform with many features simply not available from Qwest, local CLEC’s, and cellular phone providers…and can support much more capacity (10 T-1 circuits) than the PC-based systems at the time.

In the most recent years, we added a computer support division and merged with the local CLEC, Liberty Bell. I continued to serve as Director of Technology, monitoring all the company’s systems from the office and from the “backup NOC” at my home. Multi-Link also recently partnered with a local VoIP provider and began selling DSL services on their network to offer 2-6 lines of telephony and internet access to our new and existing customers. Multi-Link did a name change in September 2008 and is now simply known as Liberty Bell Communications under the same ownership.

Wes Ewing’s Specialties:

General IT Management (I have very broad skill set)
Telephony Technology (including VoIP)
Large Scale Messaging systems: Managment, Installation, Troubleshooting
Enhanced Systems Monitoring
Online Data Backup Systems: Managment, Installation, Troubleshooting
PC/Laptop/PDA troubleshooting and hardware repair
LCD/Projector Installation and Business content management
Website authoring and editing

Wes Ewing’s Experience

Network Administrator

Tech-Central

(Information Technology and Services industry)

August 2008 — Present (1 year)
Job Hunting

[none]

(Information Technology and Services industry)

September 2007 — August 2008 (1 year)
Director of Technology

Multi-Link / Liberty Bell Telecommunications

(Privately Held; 51-200 employees; Information Technology and Services industry)

December 1993 — August 2007 (13 years 9 months)

-I advanced from Office Manager to Customer and System Support, finally to Director of Technology in my 14 year career with Multi-Link.
-I have served as a senior Network and Project Manager of the Multi-Link management team - normally reporting to the owner directly.
-I have maintained and supervised many customer "service" systems on a 24/7/365 basis to ensure uptime.
-I have been "loaned out" to other companies using the same mainframe systems as Multi-Link uses to assess value and/or repair systems. I have traveled from North Carolina to California to perform these duties.
-I have been the primary author of Multi-Links database systems and company web sites.
Director of Technology

Liberty Bell Telecom

(Information Technology and Services industry)

2005 — 2007 (2 years)
Administration Staff – Corporate Office

Guiry's

(Privately Held; 51-200 employees; Consumer Goods industry)

April 1992 — December 1993 (1 year 9 months)

Guiry’s, Incorporated
Denver, Colorado

• Conducted ongoing data maintenance using a UNIX based “Triad” network system.
• Use and programming of Universal Product Code and bar-coding systems.
• Proactive scheduling of cost and retail price increases.
• Created sales and inventory reports for sales representatives and management for forecasting purposes.
• Trained management, sales, and administration personnel on a “once” state of the art client / server and point of sale systems within the UNIX / "Triad" system in the early 1990’s.
Technician / Customer Support / Sales

Apex Testing Technology, Inc.

(Privately Held; 1-10 employees; Transportation/Trucking/Railroad industry)

June 1991 — March 1992 (10 months)

Denver, Colorado
Temporary Position w/ Father's Company after College

• Performed underground storage tank testing using a UST 2000 volumetric tank tightness system that uses sonar technology to test for underground tank leakage.
• Extensive analysis of computer generated test results to determine if tanks (UST’s) were leaking or gaining fluids as well as preparation of test reports for customers.
• Conducted sales calls to prospective clients and answered customer service and technical inquiries.