
VP eCommerce Client Services at Timberline Interactive
Burlington, Vermont Area

VP eCommerce Client Services at Timberline Interactive
Burlington, Vermont Area
NEW: My first book, "Web 2.0 and Beyond: Understanding the New Online Business Models, Trends, and Technologies" is being published by Greenwood Publishers in late November 2008. (Movie rights are still up in the air, but the role of me has George Clooney written all over it.)
I have 13 years experience in online marketing, web development and ecommerce. I'm interested in making contacts in ecommerce management, website development, technology, online advertising, direct marketing, the U.S. Hispanic market, and business in general.
In 2007 I joined the ecommerce development and marketing firm Timberline Interactive to manage client services and perform search-engine optimization campaigns, cost-per-click advertising, affiliate program management, paid inclusion, promotional emailing, online PR, and other online marketing.
Timberline clients include Lake Champlain Chocolates, Vermont Bicycle Touring, Garrett Wade, Gorton's Fresh Seafood, Dakin Farms, The Baker's Catalogue/King Arthur Flour, Danforth Pewter, and AmericanMeadows.com.
For six years prior to Timberline, I managed the websites of the Vermont Teddy Bear Company, including VermontTeddyBear.com, PajamaGram.com, CalyxandCorolla.com and other specialty gift sites. These websites transacted in excess of $42 million in revenue annually and during peak holidays witnessed volumes of 2,000 orders per hour.
I've worked with various ecommerce platforms including Yahoo! Store, Demandware, ePages, InterShop, TI Commerce, CommerceV3 and BroadVision, and I enjoy comparing notes with other merchants using these and other platforms. We're also now working with the Ning social-networking platform.
Before moving to the web in 1995, I worked in book and magazine publishing, mostly in production and desktop publishing.
Website production management, ecommerce website design and development, technical and functional spec writing, Google AdWords, Yahoo! Search Marketing and other cost-per-click search-engine advertising (SEM), search-engine optimization (SEO), Froogle, Shopping.com, Shopzilla and other comparative shiopping networks, content management, affiliate marketing, web analytics including Google Analytics, Google Web Site Optimizer multivariate website testing tool, user experience.
(Privately Held; 11-50 employees; Internet industry)
March 2007 — Present (1 year 5 months)
Manage development projects and online marketing for ecommerce clients including Lake Champlain Chocolates, Vermont Bicycle Touring, and Danforth Pewter.
Perform search-engine optimization campaigns, cost-per-click advertising, affiliate program management, paid inclusion, promotional emailing, online PR, and other online marketing services.
(Internet industry)
2002 — Present (6 years)
(Public Company; 201-500 employees; BEAR; Consumer Goods industry)
November 2000 — February 2007 (6 years 4 months)
Manage the content, features and performance of VTB's gift-retail websites including sister companies PajamaGram.com and Calyx & Corolla. Company located in Shelburne, Vermont and Vero Beach, Florida. Vermont Teddy Bear is a Yahoo! Five-Star Merchant, a three-time BizRate Platinum award winner, and the company's website was named to the "Best of the Web Top 50" list by Internet Retailer in 2004.
(Privately Held; 11-50 employees; Publishing industry)
September 1994 — November 2000 (6 years 3 months)
Managed online publishing of website dedicated to the antique and collectible car market. Also edited the company's monthly print magazine. Located in Middlebury, Vermont and Williston, Vermont.
(Non-Profit; 1-10 employees; Publishing industry)
1990 — 1993 (3 years)
Managed operations of a start-up non-profit educational publisher of books and curricula. Located in Middlebury, Vermont.
(Privately Held; 1-10 employees; Publishing industry)
December 1987 — March 1990 (2 years 4 months)
Directed production of hardcover and trade paperback books, for a small independent publisher in New York - - a distributed line of Penguin USA
BA, English, Computer Science, September 1983 — May 1987
currently active in Alumni Association.
Electrical Engineering/Computer Science 1985 — 1986
1983
Winchester, Massachusetts
Fiction August 1987
Cycling, ice hockey, travel, internet, books especially history, business, economics and other nonfiction including Paul Fussell, Seth Godin, Jared Diamond (Guns, Germs & Steel), Malcolm Gladwell (The Tipping Point), Thomas Friedman.
New England Mail-Order Assn. (NEMOA), Vermont/New Hampshire Direct Marketing Association, SEMPO, SEMNE, Middlebury College Alumni Association, FullStride hockey league, SERVAS traveler and host
BizRate "Circle of Excellence" Platinum Award Winner
Internet Retailer "Best of the Web" - Top 50 Retailing Sites
Yahoo! Five-Star Merchant
Speaker: Internet Retailer 2008 Conference (Chicago), Internet Retailer 2006 Conference (Chicago)
Speaker: DMA 2006 Conference (San Francisco)