
Business Analyst at Ticketmaster
Greater Los Angeles Area

Business Analyst at Ticketmaster
Greater Los Angeles Area
Analyst drawing insightful and actionable conclusions from applying advanced statistical principles to large quantities of data.
(Public Company; TKTM; Entertainment industry)
July 2008 — Present (1 year 5 months)
+Software: Excel, VBA, MS Access, SPSS, Powerpoint, Infopath (incl. data validation scripting in Javascript), Outlook (incl. VBA with Redemption)
+Seeds of Analysis: Forrester, Bizrate, ComScore, Omniture (incl. ExcelClient), WebTrends (incl. ODBC API), Adwords (reporting-only), Yahoo Search Marketing (reporting-only), CRM, SEO, SEM, B2C Marketing
+Worked/working on: Extrapolation for financial forecasting, ROI, ROAS, ODBC querying and automated analysis
(Public Company; 10,001 or more employees; TWX; Entertainment industry)
June 2007 — July 2008 (1 year 2 months)
+ Maintained product requirements and costs under tight deadlines using our budgeting, planning, and analytical tool, PLM (Product Lifecycle Management), built on SAP Netweaver.
+ Worked closely with developers to enhance PLM.
+ Developed custom Excel decision-making reports with VBA routines, custom-written functions, and Essbase API to support cost-saving initiatives.
+ Communicated with Marketing, Finance, Operations, and many of our 70 territory offices to gather business requirements and decisions and ensure they were properly implemented.
(Privately Held; 11-50 employees; Internet industry)
September 2005 — July 2006 (11 months)
+ Internet research to find content for Search Engine Optimization (SEO).
+ Undertook design tasks with the graphic design team, batch image and filename manipulation using Adobe Photoshop macros and Microsoft Batch Files.
+ Maintained product data in an Elastic Path Database using HTML and CSS.
(Public Company; 201-500 employees; TRB; Entertainment industry)
May 2005 — July 2005 (3 months)
+ Desktop Support: set up personal computers and solved network problems.
+ MIS-related tasks: administration of an Exchange Server, tape backups for file servers.
(Import and Export industry)
June 2003 — August 2003 (3 months)
+ Developed a customized system of computers to troubleshoot defective products.
+ Maintained website http://broadbandproducts.com.
BS , Financial Mathematics and Statistics , 2007
Coursework: Vector Calculus, Mathematical Finance and the Binomial / Black-Scholes Models, Corporate Finance, Numerical Analysis, Probability & Statistics, Stochastic Processes, SAS Base Programming
2003
Fall Semester Study Abroad Program 2006