
Business Analyst at Ticketmaster
Greater Los Angeles Area

Business Analyst at Ticketmaster
Greater Los Angeles Area
Analyst drawing insightful and actionable conclusions from applying advanced statistical principles to large quantities of data.
(Public Company; TKTM; Entertainment industry)
July 2008 — Present (1 year 5 months)
+Software: Excel, Access (with VBA), SPSS, Powerpoint, Infopath (incl. data validation scripting in Javascript)
+Seeds of Analysis: Forrester, Bizrate, ComScore, Omniture (incl. ExcelClient), WebTrends (incl. ODBC), Adwords, Yahoo Search Marketing, CRM, Foresee Market Research
+Worked/working on: Extrapolation for financial forecasting, ROI, ROAS, ODBC querying and automated analysis
(Public Company; TWX; Entertainment industry)
June 2007 — July 2008 (1 year 2 months)
+ Maintained product requirements and costs under tight deadlines using our budgeting, planning, and analytical tool, PLM (Product Lifecycle Management), built on SAP Netweaver.
+ Worked closely with developers to enhance PLM.
+ Developed custom, dynamic decision-making models for what-if analysis with custom-written functions and the Essbase API to support cost-saving initiatives.
+ Communicated with Marketing, Finance, Operations, and many of our 90 international offices to gather business requirements and decisions and ensure they were properly implemented.
(Privately Held; 11-50 employees; Internet industry)
September 2005 — July 2006 (11 months)
+ Internet research to find content for Search Engine Optimization (SEO).
+ Undertook design tasks with the graphic design team, batch image and filename manipulation using Adobe Photoshop macros and Microsoft Batch Files.
+ Maintained product data in an Elastic Path Database using HTML and CSS.
(Privately Held; Newspapers industry)
2005 — 2005 (less than a year)
+ Desktop Support: set up personal computers and solved network problems.
+ MIS-related tasks: administration of an Exchange Server, tape backups for file servers.
(Import and Export industry)
2003 — 2003 (less than a year)
+ Developed a customized system of computers to troubleshoot defective products.
+ Maintained website http://broadbandproducts.com.
BS , Financial Mathematics and Statistics , 2007
Coursework: Vector Calculus, Mathematical Finance and the Binomial / Black-Scholes Models, Corporate Finance, Numerical Analysis, Probability & Statistics, Stochastic Processes, SAS Base Programming
2003
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