Wayne Anderson

Customer support at ACS

Greater Salt Lake City Area

Current
  • Customer support at ACS
Past
Education
  • Auckland - New Zealand
  • University of Utah
Connections
500+ connections
Industry
Information Technology and Services
Websites

Wayne Anderson’s Summary

IT professional with broad-based experience in supervising, coaching and managing technology teams within the health insurance industry. Background includes providing effective computer and telecom support and maintenance for administrative and call center environments with minimal interruption to business operations. Recognized for excellent interpersonal skills and the ability to communicate with technical and non-technical staff.

Wayne Anderson’s Specialties:

Building strong groups from diverse members.
Strong ability to communicate with technical and non-technical staff


Wayne Anderson’s Experience

  • Customer support

    ACS

    (Public Company; ACS; Information Technology and Services industry)

    January 2009Present (1 year )

    Forest Service support

  • Information Technology Professional

    Myself

    (Information Technology and Services industry)

    January 2008January 2009 (1 year 1 month)

  • Software Tester

    The Regence Group

    (Non-Profit; 5001-10,000 employees; Insurance industry)

    January 2007December 2007 (1 year )

    Set up and tested Job Control Language procedures to test claims system in multiple test environments. Monitored test runs and procedures.

  • IFS Supervisor

    The Regence Group

    (Non-Profit; 5001-10,000 employees; Insurance industry)

    January 2002December 2006 (5 years )

    Supervised nine-member team of infrastructure specialists based in two states, responsible for PC troubleshooting, PC deployment, cabling and telecommunications troubleshooting and deployment.

  • Supervisor, Network Services

    BlueCross BlueShield of Utah

    (Non-Profit; 1001-5000 employees; Insurance industry)

    January 2000January 2002 (2 years 1 month)

    Supervised staff of 7; network engineers, network systems specialists, telecommunications analyst and telecommunications technician.

  • Network Engineer

    bcbs

    (Privately Held; 5001-10,000 employees; Insurance industry)

    January 1999July 2000 (1 year 7 months)


Wayne Anderson’s Education

  • Auckland - New Zealand

    19671969

  • University of Utah

    BS , Psychology


Additional Information

Wayne Anderson’s Websites:

Wayne Anderson’s Interests:

New Technology, Home Networking, Gardening, Biking, Enabling others to meet and exceed their goals

Wayne Anderson’s Groups:

BlueCross BlueShield Network Advisory Group
Toplinked.com
Inviteswelcome.com
GroupLinked.com, LDSConnected, LI open Networkers, My Linking Power
Sandy Networking Group

  •    Open HealthCare
  •    QualityNet - Quality Professionals Network
  •    LION™ Worn with Pride! [Choose wisely ... ] < BEWARE OF COUNTERFEITS >
  •    LDS Professionals
  •    Facebook.com
  •    BCBS Corporate Network
  •    University of Utah Alumni
  •    TopLinked.com (Open Networkers)
  •    The 4-Hour Academy
  •    Well-dressed Professionals
  •    Job & Career Network
  •    JibberJobber - Career Management
  •    The Job Board (Find A Job, Post a Job)
  •    Green
  •    Desktop Support Professionals
  •    OSS - Open Source Software Group
  •    BCBS Alumni
  •    HUMAN RESOURCES
  •    Linked Local Salt Lake City

Wayne Anderson’s Honors:

Past vice-chair and Chair of BlueCross BlueShield Network Advisory Group


Wayne Anderson’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • reference requests
  • getting back in touch

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