Bill Watters

Web & Games Software Architect

San Francisco Bay Area

Current
  • Lead Engineer at GameSpy Industries
  • Lead Engineer at IGN Entertainment
  • Lead Engineer at Fox Interactive Media
Past
  • Lead Web Engineer/Software Architect at eNature.com
  • Web Systems Architect/Director of Development at Montclare Technologies
  • Director of Support Services at Mpath Interactive
  • Manager, PC Technologies at General Magic, Inc.
  • Technical Support Manager at 3DO
  • Technical Support Supervisor at Spectrum Holobyte
  • Technical Support Representative at LucasArts Entertainment
Education
  • San Francisco State University
  • Emporia State University
Connections
278 connections
Industry
Internet
Websites

Bill Watters’s Summary

Over 15 years of experience in the Internet and Game software industries in roles ranging from Enginner to Project Management to Systems Architect. Currently specializing in online game systems and implementation.

Recent titles include: Grand Theft Auto IV, Battlefield 2142, Battlefield 2, Command & Conquer 3, Warhammer: Mark of Chaos.

Bill Watters’s Specialties:

.Net, C#, ASP, Flash, Flex, Ajax, JSP, PHP, IIS, Apache, SQL 2000-2005, mySQL, HTML, JavaScript, XML,CSS, Visual Studio 2005, Project Management, Agile, IT & Engineering Team management/decelopment, Systems Integration, Customer Support/Technical Support Engineer and Manager


Bill Watters’s Experience

  • Lead Engineer

    GameSpy Industries

    (Privately Held; 51-200 employees; Computer Games industry)

    January 2005Present (3 years 10 months)

    Working in the professional services division of GameSpy. Enabling game publishers and developers to design their titles for the next generation of multiplayer experience both in and out of game.

    Worked extensively with Electronic Arts, Dice, LucasArts, and others to develop custom implementations of the online experience for their titles. Architecting applications and services with an eye towards speed and scalability.

    Main titles of note: Battlefield 2, Battlefield 2142, Command & Conquer 3, Empire at War, Warhammer: Mark of Chaos, Battle for Middle Earth 2, and many others.

  • Lead Engineer

    IGN Entertainment

    (Public Company; Internet industry)

    2005Present (3 years)

  • Lead Engineer

    Fox Interactive Media

    (Public Company; Internet industry)

    2005Present (3 years)

  • Lead Web Engineer/Software Architect

    eNature.com

    (Privately Held; 11-50 employees; Internet industry)

    September 2002March 2005 (2 years 7 months)

    • Designed a new database engine model to allow for greater scalability with the existing infrastructure. Allowing servers to now handle thousands of concurrent users each.
    • Designed and wrote the infrastructure, databases, and content management engines for http://www.sibleyguidetobirds.com
    • Continuing to develop new application components to allow for more modular extensions to the system as the demand for new areas and content grows.
    • Developed a number of PalmOS applications for both stand-alone as well as offline synchronization of user data to the corporate website.
    • Created a library of stand alone applications to enable image and file processing as well as large scale data manipulation

  • Web Systems Architect/Director of Development

    Montclare Technologies

    (Privately Held; 51-200 employees; Internet industry)

    June 1998March 2004 (5 years 10 months)

    • As the founding engineer of the company, I designed and developed the strategies and implementation models for the web services division.
    • Implemented and customized a number of web portals, including custom tile and application integration into the portal framework.
    • Created intranets and extranets utilizing a range of technologies. Also designed migration paths from legacy applications to more modern solutions.
    • Conceived and created, iUpdate, the company’s first software suite designed to facilitate website content management by individual clients, freeing the company to focus on site technologies rather than content management.
    • Directed the development group during it’s first year as the engineering team grew to over 16 programmers.
    • Conceived and created the first of the Montclare Tools division’s suite of applications, the Blender for Website conversion as well as conceived the second application, the Spinner for rapid prototyping of websites.

  • Director of Support Services

    Mpath Interactive

    (Privately Held; 51-200 employees; Internet industry)

    September 1996April 1998 (1 year 8 months)

    • Created and administered both a call tracking database solution for the customer service department, as well as a bug tracking solution for engineering and quality assurance. The former currently handling over 3,000 incidents per week.
    • Managed an 18 person call center in a high volume online environment
    • Developed training manuals and implemented training courses for both level I and level II customer service representatives and technical support engineers.
    • Generated reports on the status of user problem incidents and gave feedback to product development and engineering on the state of the current user base.
    • Actively participated in engineering team meetings and assisted in project planning and design phases.
    • Worked with Marketing to develop a range of ongoing programs to encourage development of online communities.
    • Acted as third tier technical support as well as the company's point of contact for press and developers with technical problems and questions.

  • Manager, PC Technologies

    General Magic, Inc.

    (Public Company; 201-500 employees; GMGC; Internet industry)

    March 1995September 1996 (1 year 7 months)

    • Planned, administered, and reported on both internal and external Beta tests of Windows software products, involving over 500 testers.
    • Managed numerous external Magic Cap for Windows 3rd party product developer relationships.
    • Assisted in the implementation of beta test programs for their software.
    • Developed and administered Windows, PC hardware, configuration, and Product training courses for both the AT &T Customer Care Center as well as a technical support outsourcing agency in preparation for their becoming a 1st tier technical support organization on the Windows platform.
    • Wrote QA test plans for PC compatibility and hardware testing (including modems, networks, and printers).
    • Acted as the primary PC support engineer for General Magic's PC inventory.
    • Researched and examined new and emerging technologies for the PC platform and made recommendations to the business development teams for their ongoing project plans.

  • Technical Support Manager

    3DO

    (Public Company; Computer Games industry)

    January 1994March 1995 (1 year 3 months)

  • Technical Support Supervisor

    Spectrum Holobyte

    (Public Company; Computer Games industry)

    January 1992January 1994 (2 years 1 month)

  • Technical Support Representative

    LucasArts Entertainment

    (Computer Games industry)

    August 1991December 1991 (5 months)


Bill Watters’s Education

  • San Francisco State University

    BA, Film Production, 19901993

  • Emporia State University

    BA, Theater, 19871990


Additional Information

Bill Watters’s Websites:

Bill Watters’s Groups:

Renaissance Faire, Renaissance Productions, Northwinds Event Services


Bill Watters’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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