Web & Games Software Architect
San Francisco Bay Area
Web & Games Software Architect
San Francisco Bay Area
Over 15 years of experience in the Internet and Game software industries in roles ranging from Enginner to Project Management to Systems Architect. Currently specializing in online game systems and implementation.
Recent titles include: Grand Theft Auto IV, Battlefield 2142, Battlefield 2, Command & Conquer 3, Warhammer: Mark of Chaos.
.Net, C#, ASP, Flash, Flex, Ajax, JSP, PHP, IIS, Apache, SQL 2000-2005, mySQL, HTML, JavaScript, XML,CSS, Visual Studio 2005, Project Management, Agile, IT & Engineering Team management/decelopment, Systems Integration, Customer Support/Technical Support Engineer and Manager
(Privately Held; 51-200 employees; Computer Games industry)
January 2005 — Present (3 years 10 months)
Working in the professional services division of GameSpy. Enabling game publishers and developers to design their titles for the next generation of multiplayer experience both in and out of game.
Worked extensively with Electronic Arts, Dice, LucasArts, and others to develop custom implementations of the online experience for their titles. Architecting applications and services with an eye towards speed and scalability.
Main titles of note: Battlefield 2, Battlefield 2142, Command & Conquer 3, Empire at War, Warhammer: Mark of Chaos, Battle for Middle Earth 2, and many others.
(Public Company; Internet industry)
2005 — Present (3 years)
(Public Company; Internet industry)
2005 — Present (3 years)
(Privately Held; 11-50 employees; Internet industry)
September 2002 — March 2005 (2 years 7 months)
Designed a new database engine model to allow for greater scalability with the existing infrastructure. Allowing servers to now handle thousands of concurrent users each.
Designed and wrote the infrastructure, databases, and content management engines for http://www.sibleyguidetobirds.com
Continuing to develop new application components to allow for more modular extensions to the system as the demand for new areas and content grows.
Developed a number of PalmOS applications for both stand-alone as well as offline synchronization of user data to the corporate website.
Created a library of stand alone applications to enable image and file processing as well as large scale data manipulation
(Privately Held; 51-200 employees; Internet industry)
June 1998 — March 2004 (5 years 10 months)
As the founding engineer of the company, I designed and developed the strategies and implementation models for the web services division.
Implemented and customized a number of web portals, including custom tile and application integration into the portal framework.
Created intranets and extranets utilizing a range of technologies. Also designed migration paths from legacy applications to more modern solutions.
Conceived and created, iUpdate, the companys first software suite designed to facilitate website content management by individual clients, freeing the company to focus on site technologies rather than content management.
Directed the development group during its first year as the engineering team grew to over 16 programmers.
Conceived and created the first of the Montclare Tools divisions suite of applications, the Blender for Website conversion as well as conceived the second application, the Spinner for rapid prototyping of websites.
(Privately Held; 51-200 employees; Internet industry)
September 1996 — April 1998 (1 year 8 months)
Created and administered both a call tracking database solution for the customer service department, as well as a bug tracking solution for engineering and quality assurance. The former currently handling over 3,000 incidents per week.
Managed an 18 person call center in a high volume online environment
Developed training manuals and implemented training courses for both level I and level II customer service representatives and technical support engineers.
Generated reports on the status of user problem incidents and gave feedback to product development and engineering on the state of the current user base.
Actively participated in engineering team meetings and assisted in project planning and design phases.
Worked with Marketing to develop a range of ongoing programs to encourage development of online communities.
Acted as third tier technical support as well as the company's point of contact for press and developers with technical problems and questions.
(Public Company; 201-500 employees; GMGC; Internet industry)
March 1995 — September 1996 (1 year 7 months)
Planned, administered, and reported on both internal and external Beta tests of Windows software products, involving over 500 testers.
Managed numerous external Magic Cap for Windows 3rd party product developer relationships.
Assisted in the implementation of beta test programs for their software.
Developed and administered Windows, PC hardware, configuration, and Product training courses for both the AT &T Customer Care Center as well as a technical support outsourcing agency in preparation for their becoming a 1st tier technical support organization on the Windows platform.
Wrote QA test plans for PC compatibility and hardware testing (including modems, networks, and printers).
Acted as the primary PC support engineer for General Magic's PC inventory.
Researched and examined new and emerging technologies for the PC platform and made recommendations to the business development teams for their ongoing project plans.
(Public Company; Computer Games industry)
January 1994 — March 1995 (1 year 3 months)
(Public Company; Computer Games industry)
January 1992 — January 1994 (2 years 1 month)
(Computer Games industry)
August 1991 — December 1991 (5 months)
BA, Film Production, 1990 — 1993
BA, Theater, 1987 — 1990
Renaissance Faire, Renaissance Productions, Northwinds Event Services