
IT Project Manager at APS
Phoenix, Arizona Area

IT Project Manager at APS
Phoenix, Arizona Area
As a highly effective IT Project Manager with 20 years of software and IT project management experience, I first understand executive vision and goals, then lead project teams to be highly effective change agents. I build business trust and collaborate with IT stakeholders to assure predictable project delivery and customer satisfaction. I prefer to drive an active risk-based methodology to project delivery while identifying, quantifying and prioritizing enterprise risks for executive action.
- MBA skills and problem solving for financial and business process analysis
- Project Portfolio Management (PPM), Microsoft Project Server, Planview
- Traditional and Agile Methodologies (PMP®), Scrum Certified (CSM®, CSPO®)
- Rapid assessment and recovery of troubled projects
- Leader in Risk Management methodology and Information Security
- Governance, Risk Management and Compliance (GRC)
- Software, networking, infrastructure and desktop technical and management skills
(Utilities industry)
December 2008 — Present (8 months)
(Privately Held; 5001-10,000 employees; Insurance industry)
May 2007 — November 2008 (1 year 7 months)
Promoted to PMO Project Quality Manager after achieving the Number One rating among Project Managers. The QM role is a mentor to Scrum and Traditional Project Managers in the best of times, and specializes in the rapid assessment and recovery of troubled projects at other times. Provided all On-boarding and recurring Project Manager and Methodology training to 40 Project Managers.
(Privately Held; Financial Services industry)
October 2008 — November 2008 (2 months)
Fraud prevention. Temporary contract assignment to relieve an employee out on emergency leave-of-absence. Seamless transition into six high profile, revenue-critical projects. Additionally, managed an infrastructure migration from AIX to Solaris and wrote new risk management methodology.
(Privately Held; 5001-10,000 employees; Insurance industry)
April 2006 — May 2007 (1 year 2 months)
Exceptional performance in difficult situations led to my Number One ranking as an IT Project Manager. Inserted into many cross-discipline teams, including Process Council, Risk Steering Committee, and PMO Improvement. Before being promoted to PMO Leadership, fully accountable for schedule, scope, budget and quality for a variety of projects:
- Replacement of Third Party Insurance Administrator. System overhaul related to replacing third party administrator for line of insurance products ($850K).
- Insurance Rate Change Project ($700K).
- Records Management – Email Archiving. Enforce retention policy and legal discovery ($1.6M/early termination).
- System On-boarding Project, People & Performance. Re-write of PeopleSoft custom modules, workflow and business processes ($250K).
- Real Estate Systems Project. Multi-platform integrated IT and business process solution related to space planning, work order systems, workflow, budgeting and PeopleSoft financial reporting ($200K).
(Privately Held; 10,001 or more employees; LMG; Insurance industry)
2004 — April 2006 (2 years)
Managed production support and new product development for Deductible Billing and Retro Adjustment Billing Operations ($3B annual). Managed staff of 15 to the successful implementation of 8 major software releases and more than 100 minor software releases utilizing mainframe, UNIX, and web technologies. Successful with coaching and feedback; motivates through achievable goals, team building and recognition. Received performance award in 2005.
- Managed documentation and testing efforts for Sarbanes-Oxley across multiple systems. Improved financial controls and handoffs between systems. Prepared team for audits (Internal and External, Sarbanes-Oxley, SAS-70).
- Applied formal project management methodology and supporting frameworks, including techniques from Scrum and Lean Six Sigma.
- Managed $3M budget within required variance; experienced with monthly reporting, forecasting and the generation of new budgets.
(Facilities Services industry)
2002 — 2004 (2 years)
Supported Facilities Management Systems projects and leveraged Enterprise DBMS (Oracle, Sybase, MS SQL) at several locations, including Naval Undersea Warfare Center (NUWC), Biogen, Wyeth, The Charles Stark Draper Laboratory, and Gillette.
(Computer Software industry)
2001 — 2002 (1 year)
Short-term contract
(Public Company; 1001-5000 employees; XPDR; Information Technology and Services industry)
2000 — 2001 (1 year)
- Managed 8-member technology study for the NH Dept of Health and Human Services, the largest department in state government. Coordinated staffing and content for focus groups that explored the needs of 140 programs and services administered by DHHS. Conducted analysis of business processes and future technology requirements ($200K Services).
- Managed 6-member development team and all developmental aspects of an Internet commerce portal. Also conducted marketing research, process analysis and usability studies. Coordinated more than 10 vendors ($600K Services).
- Managed 3-member development team and served as lead developer for a governmental/law enforcement intranet web portal utilizing SQL, JavaScript and VBScript ($120K Services).
- Executed process documentation projects for New Balance Athletic Shoe. Conducted detailed analysis of R&D, Engineering, Manufacturing, and Supply Chain ($300K Services).
(Computer Software industry)
1992 — 2000 (8 years)
As one of three senior staff members, applied MBA principles to real world business situations. During that time we transformed the business three times:
1. To maximize profit through specialization (from breakeven to $500K net profit)
2. To grow (from $2.5M/12 employees to $12M/60 employees), diversify and prepare for a public offering
3. To develop new specialties and drive revenue from services
(Government Agency; 10,001 or more employees; USMC; Military industry)
1984 — 1992 (8 years)
Naval Aviator, Manager of Information Systems, Logistician