Desktop Suport Specialist at 360 Training
Austin, Texas Area
- Current
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- Help Desk Administrator at 360 Training
- Past
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- Business Sales - Support at Erol's
- Education
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- TC Williams H.S.
- Recommended
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5 people have recommended Walter - Connections
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66
connections
- Industry
- Information Technology and Services
- Websites
Walter Ruff’s Summary
Summary: Currently have 15 years of demonstrated IT experience in the Federal Government and Scientific sectors with a proven history of customer and employer satisfaction. I am presently looking for a new opportunity to work in a fast paced environment that utilizes my vast experience and knowledge of networks and software systems.
Accomplishments:
Computer Hardware and Technologies:
Dell, HP and Compaq workstations and servers.
HP printers and scanners
Training Courses Completed:
Apple OSX Essentials, Apple, 2004
Implementing and Managing Microsoft Exchange Server , Microsoft, 2003
Administering a Microsoft SQL Server 2000 Database, Microsoft, 2003
Implementing Microsoft Windows 2000 Professional and Server, Microsoft, 2003
Installing, Configuring, and Administering Microsoft Windows XP Professional, Microsoft, 2003
Microsoft Products:
Microsoft Office 2007/2003/2000
Windows Vista, XP, 2000, NT
Microsoft Certified Professional
Specializing in:
Microsoft Active Directory
Call Tracking Software including Remedy and Footprints
Email and Messaging systems
Walter Ruff’s Specialties:
Active Directory
Word Press
Joomla
Web Design
Microsoft Office 2007
Walter Ruff’s Experience
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Help Desk Administrator
360 Training
(Privately Held; 201-500 employees; E-Learning industry)
December 2008 — Present (8 months)
Support desktop applications and PC hardware for 360 Training. Troubleshoot and configure networks and hardware and maintain Active Directory and IT systems.
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Senior Functional Analyst
Digicon
(Privately Held; 201-500 employees; Information Technology and Services industry)
June 1998 — August 2008 (10 years 3 months)
Administered the NIH local area network consisting of 600 users in a campus setting of six separate buildings. Deployed and configured Windows XP workstations for a scientific clinical user base. Configured and maintained network and local printers, scanners, Blackberry devices and other computer peripherals. Provided backup and restore services for the NHGRI network. Configured and deployed Microsoft Office, Adobe Acrobat, File-maker Pro, Meeting Maker and other productivity software. Deployed Microsoft, Adobe, Sun and other security and 'update patches' and analyzed and resolved security alerts generated by network scanning software as needed to secure the network. Worked with NIH CISO to locate vulnerable systems and close security holes.
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Publisher
DC Theatre Scene
(Information Technology and Services industry)
2005 — 2008 (3 years)
I founded the most popular Theatre Review site in Washington DC and reviewed over 100 productions
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Commerial Sales - Hosting
RCN
(Public Company; 1001-5000 employees; Telecommunications industry)
1996 — 1998 (2 years)
Web Hosting and Commercial Telecom Sales Team.
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Business Sales - Support
Erol's
(Telecommunications industry)
1989 — 1993 (4 years)
Walter Ruff’s Education
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TC Williams H.S.
General 1970 — 1974
Additional Information
Walter Ruff’s Websites:
Walter Ruff’s Interests:
Music, Internet, Theatre
Walter Ruff’s Groups:
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Austin High-Tech -
Geek Austin -
Desktop Support Professionals -
Technisource Network
Walter Ruff’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
