Suvarna V

Past

• Resource Manager - IT Staffing at e-York Consulting Inc.
• Assistant Manager - Retail Operations at ICICI Bank
• Senior Officer - Retail Operations at ICICI Bank

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Education

• Amrita School of Business

Recommended

1 person has recommended Suvarna

Connections

99 connections

Industry

Information Technology and Services

Suvarna V’s Experience

• Resource Manager - IT Staffing

  e-York Consulting Inc.

  (Information Technology and Services industry)

  May 2007 — August 2008 (1 year 4 months)

  At e-York Consulting inc., we sponsor H1B Visas to IT professionals and market them for contract projects in the US.
  
  As a Resource Manager, I am involved in
  
  > general marketing and recruiting activities
  > orienting consultants to fine tune resumes and face interviews
  > co-ordinating the hiring process
  > rate negotiation and contract/vendor management
  > business development activities and data mining
  > networking and building relationships

• Assistant Manager - Retail Operations

  ICICI Bank

  (Public Company; 10,001 or more employees; IBN; Banking industry)

  April 2006 — February 2007 (11 months)

  Have served as Unit Manager of three core banking processes - Account opening, Clearing and General Transactions.
  
  I was responsible for vendor management and liasioning between vendors and senior management for several of the bank’s key processes. In this role, I gained valuable insight in company performance parameters that directly impacts customer satisfaction
  
  Have managed 5+ strong teams in each of the core processes, achieved process goals and rendered ideas for process improvement.
  
  Participated in quality compliance programmes like Five S, Six Sigma and Sox audits relevant to the team and the entire unit.
  
  Contributed to quality improvement initiatives by continuously monitoring performance parameters of the team like Turn-Around-Time (TAT) and analyzing any anomalies
  
  Have trained and mentored new staff in the unit

• Senior Officer - Retail Operations

  ICICI Bank

  (Public Company; 10,001 or more employees; IBN; Banking industry)

  June 2005 — March 2006 (10 months)

  Joined as Senior Officer and was incharge of one of the four core retail banking processes - Clearing.
  Managed process operators and was responsible for key deliverables
  Performed and rated consistently in the top 5% in all process and self-audits conducted in the unit.

Suvarna V’s Education

• Amrita School of Business

  2003 — 2005