
Manager at Markot.tel and SQL & Dev User Group Zagreb Lead
Croatia

Manager at Markot.tel and SQL & Dev User Group Zagreb Lead
Croatia
Profile
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Areas of my knowledge, as well as my interests, are wide. I am an innovative and reliable team worker and partner, ready to take initiative and responsibility, willing to permanently educate myself. I tend to provide the best service I can, respecting the agreement without sacrificing quality. In addition to technical experience and knowledge, soft skills education (as well as previous liberal arts education) has provided me with broadness of mind and capability of handling various situations.
If you need someone who understands both the business and the technical side of projects, consulting and business development, someone who can bridge marketing and IT teams, I am such man.
Areas of interest
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Business development.
Project management. Business solutions. Planning, process and service management.
Leadership and team management. Partner management.
Communication with the client. Presentation. Negotiation.
Database systems and services, data processing. System integration.
IT security, systems and solutions (cryptography, digital signature).
System and service planning and architecting. Collecting requirements. Functional analysis.
Next generation telco platforms, messaging platforms and value-added services.
Mobile and pocket platforms, wireless systems and services.
Participation in voluntary activities, helping community.
Foreign languages:
English - fluent (FCE)
German - basics
Russian - basics
Non-technical
Team management. Communication with clients and partners.
Business development. Account management.
Planning and organization. Time and project management.
Presentation skills.
Conflict resolving.
Technical
SQL databases (MS SQL Server)
C/C++, .NET, MS Windows
SMPP/SMS messaging, telco platforms, IMS
smart cards (SIM cards), PKI, digital signature
Oracle, Java, Java Card, Linux
UML, HP OpenView, clustering
(E-Learning industry)
March 2008 — Present (1 year 5 months)
* team management
* business development
* project kickoff, project management
* functional analysis, creating and evaluating specifications
Acquired/Learned: advanced team management and conflict resolving, developing solutions in a highly dynamic and resource constrained environment, multimedia and learning solution production, advanced value-added services
http://www.markottel.hr/
http://www.markottel.hr/SitnoPlat/default.aspx
http://www.hoholu.com/
http://www.ucilica.tv/
http://ucilica.carnet.hr/
https://ucilica.carnet.hr/prometna/
http://www.malaucilica.com/
(Public Company; MSFT; Computer Software industry)
September 2006 — Present (2 years 11 months)
* user group management and promotion
* presentation and workshop organization
* collaboration with sponsors and principals
Blog: http://live.mscommunity.net/blogs/vmihalj/
http://www.hupro.hr/
http://www.mscommunity.net/
Acquired/Learned: team management, negotiation and motivation skills (necessary to persuade people to work in a voluntary organization), advanced technology topics
(Public Company; MSFT; Computer Software industry)
2009 — 2009 (less than a year)
"Marketing za IT geekove, mikrotvrtke i nemarketingaše"
http://www.slideshare.net/vmihalj/marketing-za-it-geekove-mikrotvrtke-i-nemarketingae
(Public Company; DT; Telecommunications industry)
July 2003 — March 2008 (4 years 9 months)
* defining requirements, functional and technical specification creation, evaluation and implementation
* collaboration on marketing specifications
* organizing presentations, evaluating (purchasing) offers
* service design, implementation and maintenance
* partner network launch and support (http://www.t-mobile.hr/partneri)
* outlined T-Mobile Developer Portal and wrote majority of content
* system planning and development, working in heterogeneous environments
* high-performance SMS (SMPP) services and SMS voting applications
* back-end application platform and database management (prepaid services)
* "K Mobile" MVNO (back-end services, database and enablers) - delayed
* application/system/service management
Used: MS Windows XP/2000/2003, MS SQL Server 2000, C++, .NET (C#), Logica SMS Developer Toolkit (SMPP), VBScript, HTML, HP OpenView platform
Acquired/Learned: converting marketing specifications into technical ones, experience in critical service development and maintaining, smaller and middle scale project and program management, cooperation among teams
(Public Company; Non-Profit Organization Management industry)
September 2004 — September 2006 (2 years 1 month)
* content coordination & editorial
* portal organization
(Non-Profit; Non-Profit Organization Management industry)
2004 — 2005 (1 year)
http://www.ieee.hr/
(Government Administration industry)
August 2002 — April 2003 (9 months)
* electronic session (eSession) creation and publication
* maintenance and configuration of client systems, antivirus system supervising
* cooperation with Microsoft consultants and government IT officers
* voluntary, independent expert position
Used: MS Windows Server, MS Sharepoint Portal Server, smart cards
Acquired/Learnt: work experience on complex system which manages very sensitive content, team cooperation, as well as objections and conflict management
(Computer & Network Security industry)
October 2001 — August 2002 (11 months)
* IT security solutions (banks, public institutions, government agencies, corporations)
* security (cryptography) solutions (MS Windows) development and integration
* secure logon system for pinTrust smart-card reader (http://www.pintrust.com)
* digital signature verification system (for Croatian eGovernment project)
Used: MS Windows, Linux, C++, COM, HTML, smart cards, VMware
Acquired/Learnt: PKI systems, S/MIME, smart cards, digital signature technology, advanced Microsoft system architecture, work experience on sensitive (secure) systems
(Non-Profit Organization Management industry)
1995 — 2001 (6 years)
* volunteer work: event organization, coordination and supervising, music playing (DJ for 6 years), user training (Linux e-mail)
* getting acquainted to UNIX and Linux platform, Windows platform maintenance
* research work and the bachelor thesis (secure authentication systems) were incorporated in the course lectures (Operating Systems II)
http://sigurnost.zemris.fer.hr
Used: MS Windows platforms, Linux, Solaris
Acquired/learnt: MS and Linux platforms, DJ-ing, event planning and coordination, responsible and planned teamwork
http://www.kset.org/
MSc , Computer Science (FER) , 2002 — 2011 (expected)
* advanced concepts in software engineering, software quality
* mobile and pocket systems, smart cards, wireless systems and services
* heterogeneous computer environments
2007 — 2007
http://www.gentis.hr/
2007 — 2007
http://www.microsoft.com/learning/syllabi/en-us/2779bfinal.mspx
2007 — 2007
http://www.microsoft.com/learning/syllabi/en-us/2780bfinal.mspx
2007 — 2007
http://www.algebra.hr/bazaseminar.asp?sifra=209
2007 — 2007
http://www.gentis.hr/
2006 — 2006
2005 — 2005
Expert workshop addressing computer and telco (network operator) system convergence, technology, applications and opportunities.
2005 — 2005
2005 — 2005
2005 — 2005
http://www.algebra.hr/bazaseminar.asp?sifra=203
2001 — 2001
http://www.microsoft.com/learning/syllabi/en-us/2073bfinal.mspx
dipl.ing. (M.Eng) , Computer Science (FER) , 1995 — 2001
* IT system security, secure client-server applications and architecture
* basic management courses
* active participation in Electric Engineering Student Club (KSET)
* Microsoft Student Workshop June 2001 winner
* work sample (thesis): http://fly.srk.fer.hr/~ignac/bsc_thesis.zip
DJ at KSET club
humanistic (grammar school) 1991 — 1995
* delivering liberal arts education (including Greek and Latin) since 1607
* developed analytical and balanced way of thinking
* learnt to analyze facts and situation from multiple standpoints
* realized the importance of continuous and complementary education, not only in the professional area
music 1984 — 1990
* complement to elementary education
* realized the importance of discipline and work in conjunction with talent
* learned to prepare for public performance (concerts)
FCE , English
Croatian Microsoft Community Champion
Microsoft Student Workshop June 2001 winner