
Toronto, Canada Area

Toronto, Canada Area
(Privately Held; 51-200 employees; Real Estate industry)
July 2006 — Present (2 years 3 months)
Real estate sales representative serving Downtown Toronto (including Harbourfront), Midtown Toronto and Uptown Toronto. Central and Southern Etobicoke and Mississauga.
(Privately Held; 201-500 employees; Real Estate industry)
October 2003 — July 2006 (2 years 10 months)
(Public Company; 10,001 or more employees; RCI; Telecommunications industry)
June 1990 — February 2001 (10 years 9 months)
Held various positions with Rogers Wireless:
Customer Service Agent - Call Centre
Training Instructor - Cantel Service Centres
Training Instructor - Customer Care (New Hire)
Lead Agent - Activations
Team Manager - National Order Desk
Team Manager - Activations
Team Manager - Customer Care
Operations Manager-Customer Care.
In Management positions, have had anywhere from 10 - 75 Direct Reports.
(Public Company; 10,001 or more employees; Airlines/Aviation industry)
January 1990 — April 1990 (4 months)
Developed and presented Customer Care training course to the Toronto Reservation Office.
(Privately Held; 5001-10,000 employees; Airlines/Aviation industry)
November 1980 — December 1989 (9 years 2 months)
Held various positons:
Reservation Sales Agent - Wardair Reservations
Customer Service Agent - Wardair Reservations
Product Co-ordinator - Wardair Holidays
Marketing Co-ordinator - Wardair Holidays
Reservation Supervisor - Wardair Reservations (Edmonton)
Training Instructor Reservations - Wardair Holidays
Training Instructor Reservations - Wardair Canada