Vincent Bertin

Current

Training Specialist at SICPA

Past

Change Management Consultant (SAP project) at Unilog
Technical Communication Manager at ELCA Informatique SA
e-Learning & Communication Consultant at blue-infinity

Consultant, Trainer & Writer - Freelance at VBC (Vincent Bertin Consulting)
Consultant and IT Trainer at Unilog
Documentation Manager at Intelligent Sales Objects
Technical Writer at Netsize

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4 more...

Education

NEGOCIA - Centre international de formation à la vente et à la négociation commerciale
Université Denis Diderot (Paris VII)
Continuing self-education

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Recommended

9 people have recommended Vincent

Connections

148 connections

Industry

Information Technology and Services

Websites

Vincent Bertin’s Summary

Objective – Improve the implementation and usage of new IT tools and their related processes.

Keywords – Change Management, Training & e-Learning, ERP Project Management including SAP projects, Information Architecture and Design, Technical Communication, Technical Writing and Documentation, English, French & basic Spanish speaker and writer.

Overview – 10 years of practice. Involved in 4 SAP projects in Training and Change teams; more than 1200 people trained on site in Europe, Asia and Americas; 9 web sites, around 30 newsletters, more than 100 technical, marketing and end-user oriented documents published.

Feel free to reach me at vincentbertin-at-bluewin.ch.

Vincent Bertin’s Specialties:

• Methods: Information Mapping, Mind Mapping and Single Source Publishing
• Software: SAP (FI-CO, BW and PM) and proprietary applications (welding and metal recycling) as well as FrameMaker, RoboHelp, Doc-To-Help, Captivate, Dreamweaver, Mind Manager, MS Office, Open Office, ViewletBuilder, etc.

Vincent Bertin’s Experience

Training Specialist

SICPA

(Privately Held; Chemicals industry)

January 2008 — Present (1 year 7 months)

Security inks and systems – Change team member in charge of designing and supporting both end-user documentation and training programs on the global SAP project, internal consultant for the customer service department.
Change Management Consultant (SAP project)

Unilog

(Privately Held; UNG; Information Technology and Services industry)

July 2007 — December 2007 (6 months)

Automotive Industry – Communication, training and documentation services to support change management plans on SAP PM and a proprietary enterprise portal framework dedicated to maintenance of equipments.
Technical Communication Manager

ELCA Informatique SA

(Privately Held; Information Technology and Services industry)

August 2006 — June 2007 (11 months)

Software Publishing – Communication, training and documentation services for technology frameworks such as products and projects in the ticketing and authentication sectors / Internal awareness sessions on information management.
e-Learning & Communication Consultant

blue-infinity

(Privately Held; Information Technology and Services industry)

August 2005 — July 2006 (1 year)

Manufacturing – Designing and publishing two self-learning sites on SAP modules (BW and FI-CO) and adding training content on the Intranet site / Help Desk: Calls’ identification and assignment of support requests during the implementation of SAP.
Consultant, Trainer & Writer - Freelance

VBC (Vincent Bertin Consulting)

(Information Technology and Services industry)

February 2003 — August 2005 (2 years 7 months)

Administration – Swiss town: web site / Train the trainer’s coaching on new French administrative framework for a client of Studec / School & University – School of the Paris Chamber of Commerce & Industry: training technical writers / Manufacturing – Change Management activities on proprietary applications for Sanofi-Aventis, PSA Peugeot–Citroën and a Unilog’s client – Documentation management on a SAP project for Gaz de France / Military – Support content management on a NATO portal (IETM).
Consultant and IT Trainer

Unilog

(Privately Held; UNG; Information Technology and Services industry)

July 2001 — November 2002 (1 year 5 months)

Financial Services – Designing on-line help and its related sales scenarios / e-Learning – Design training content and administration of the French platform / Automotive Industry – PSA Peugeot Citroën: Training and documentation on a proprietary software application.
Documentation Manager

Intelligent Sales Objects

(Public Company; INTC; Semiconductors industry)

October 1999 — May 2001 (1 year 8 months)

Software Publishing – Designing and management of the documentation published in English and French for ISO–Sales, SFA & CRM software: user manual, administration and installation guides, handbooks, FAQ and knowledge base.
Technical Writer

Netsize

(Privately Held; 51-200 employees; Telecommunications industry)

June 1999 — October 1999 (5 months)

Documentation of a software solution dealing with SMS alerts. I was a trainee.

Vincent Bertin’s Education

NEGOCIA - Centre international de formation à la vente et à la négociation commerciale

Degree , Technical Writing , 1998 — 1999
Université Denis Diderot (Paris VII)

Master Degree Of Structural Biochemistry , Biochemistry , 1993 — 1998
Continuing self-education

Information Architecture and Management

Activities and Societies:

Architecture and manage information to deliver tailored chunks, which facilitate action and decision-making
• Mind Mapping - Visualise key information at a glance. Certified in May 2003
• Information Mapping - Author structured content and publish it. Certified in October 1998 and November 2005.

Additional Information

Vincent Bertin’s Websites:

Vincent Bertin’s Interests:

Professional Interests - Cognitive sciences, information architecture and design, technical communication, writing, IHM learning and open source software. Personal Interests – Walking and skiing in the Jura mountains, snorkeling in clean warm waters as well as traveling, cooking, reading and … learning more.