Vincent Bertin

Current

Training Team Leader at SICPA

Past

Training Specialist at SICPA
Change Management Consultant (SAP project) at Unilog
Technical Communication Manager at ELCA Informatique SA

e-Learning & Communication Consultant at blue-infinity
Consultant, Trainer & Writer - Freelance at VBC (Vincent Bertin Consulting)
Consultant and IT Trainer at Unilog
Documentation Manager at Intelligent Sales Objects
Technical Writer at Netsize

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5 more...

Education

NEGOCIA - Centre international de formation à la vente et à la négociation commerciale
Université Denis Diderot (Paris VII)
Continuing self-education

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Recommended

10 people have recommended Vincent

Connections

165 connections

Industry

Information Technology and Services

Websites

Vincent Bertin’s Summary

Project manager and team leader involved in training, technical communication and change management processes related to ERP projects and industrial applications:

• 10 years of experience in Information Technology projects
• Team leader of 5 technical trainers in Switzerland
• Involved in 4 SAP projects and 2 industrial application projects as training expert and change management team member
• 1200 people trained online and on site, in Europe and Americas
• 9 Websites, around 30 newsletters, more than 100 technical guides, marketing documents and training materials

Contact: vincentbertin@bluewin.ch +41 76 441 17 36

Vincent Bertin’s Specialties:

• Early adopter to strengthen implementation of tailored applications and ERP in industries
• Cross organizational team builder on international projects
• Project management of training and change activities

Vincent Bertin’s Experience

Training Team Leader

SICPA

(Privately Held; Chemicals industry)

August 2009 — Present (4 months)

Security Inks and Systems – Lead and motivate a team of 5 technical trainers for the Customer Service & Operation department. On SICPA Track and Trace projects: analyse training needs, design and deliver training modules, schedule training sessions, promote the Train-the-Trainer approach, validate and follow-up the customized user training sessions. Report monthly activity to Training Manager with KPI and metrics.
Training Specialist

SICPA

(Privately Held; Chemicals industry)

January 2008 — July 2009 (1 year 7 months)

Security inks and systems – Change team member in charge of designing and supporting both end-user documentation and training programs on the global SAP project, internal consultant for the customer service department.
Change Management Consultant (SAP project)

Unilog

(Privately Held; UNG; Information Technology and Services industry)

July 2007 — December 2007 (6 months)

Automotive Industry – Communication, training and documentation services to support change management plans on SAP PM and a proprietary enterprise portal framework dedicated to maintenance of equipments.
Technical Communication Manager

ELCA Informatique SA

(Privately Held; Information Technology and Services industry)

August 2006 — June 2007 (11 months)

Software Publishing – Communication, training and documentation services for technology frameworks such as products and projects in the ticketing and authentication sectors / Internal awareness sessions on information management.
e-Learning & Communication Consultant

blue-infinity

(Privately Held; Information Technology and Services industry)

August 2005 — July 2006 (1 year )

Manufacturing – Designing and publishing two self-learning sites on SAP modules (BW and FI-CO) and adding training content on the Intranet site / Help Desk: Calls’ identification and assignment of support requests during the implementation of SAP.
Consultant, Trainer & Writer - Freelance

VBC (Vincent Bertin Consulting)

(Information Technology and Services industry)

February 2003 — August 2005 (2 years 7 months)

Administration – Swiss town: web site / Train the trainer’s coaching on new French administrative framework for a client of Studec / School & University – School of the Paris Chamber of Commerce & Industry: training technical writers / Manufacturing – Change Management activities on proprietary applications for Sanofi-Aventis, PSA Peugeot–Citroën and a Unilog’s client – Documentation management on a SAP project for Gaz de France / Military – Support content management on a NATO portal (IETM).
Consultant and IT Trainer

Unilog

(Privately Held; UNG; Information Technology and Services industry)

July 2001 — November 2002 (1 year 5 months)

Financial Services – Designing on-line help and its related sales scenarios / e-Learning – Design training content and administration of the French platform / Automotive Industry – PSA Peugeot Citroën: Training and documentation on a proprietary software application.
Documentation Manager

Intelligent Sales Objects

(Public Company; INTC; Semiconductors industry)

October 1999 — May 2001 (1 year 8 months)

Software Publishing – Designing and management of the documentation published in English and French for ISO–Sales, SFA & CRM software: user manual, administration and installation guides, handbooks, FAQ and knowledge base.
Technical Writer

Netsize

(Privately Held; 51-200 employees; Telecommunications industry)

June 1999 — October 1999 (5 months)

Documentation of a software solution dealing with SMS alerts. I was a trainee.

Vincent Bertin’s Education

NEGOCIA - Centre international de formation à la vente et à la négociation commerciale

Degree , Technical Writing , 1998 — 1999
Université Denis Diderot (Paris VII)

Master Degree Of Structural Biochemistry , Biochemistry , 1993 — 1998
Continuing self-education

Information Architecture and Management

Activities and Societies:

Architecture and manage information to deliver tailored chunks, which facilitate action and decision-making
• Mind Mapping - Visualise key information at a glance. Certified in May 2003
• Information Mapping - Author structured content and publish it. Certified in October 1998 and November 2005.

Additional Information

Vincent Bertin’s Websites:

Vincent Bertin’s Interests:

Professional Interests - Cognitive sciences, information architecture and design, technical communication, writing, IHM learning and open source software. Personal Interests – Walking and skiing in the Jura mountains, snorkeling in clean warm waters as well as traveling, cooking, reading and … learning more.