
Manager at VMS, The Leader in Integrated Media Intelligence Solutions
Louisville, Kentucky Area

Manager at VMS, The Leader in Integrated Media Intelligence Solutions
Louisville, Kentucky Area
I'm a seasoned management professional who leverages technology to evaluate processes and incorporate solutions to enhance productivity, optimize workflow, and improve functionality.
My background in the military, and my experience as a manager in the private sector, has built a solid foundation as a leader and mentor.
My goal is to work with a team who shares my philosophy that continual improvement means pushing your boundaries, embracing change, and working towards common goals.
•Utilizing MS SQL, VB.NET, ASP.NET, MS Access and online platforms to develop full featured tools for process and workflow optimization.
•Kaizen, best practices, and process improvement.
•Social Media integration and utilization.
•Providing leadership by training, coaching and mentoring personnel.
•Problem solving and decision making.
•Team-building.
•Project Management.
•Excellent oral and written communication.
(Privately Held; 501-1000 employees; Public Relations and Communications industry)
March 2006 — Present (3 years 5 months)
•Manages, coaches and coordinates training for the largest department at VMS, with 113 media analysts and 6 supervisors, in the production of media summaries for over 2,000 clients, ranging from Fortune 500 companies to small businesses.
•Went above and beyond designated duties by personally developing and maintaining a comprehensive ASP.NET / MS SQL database application that increased production capabilities by 13%, gave comprehensive oversight for 3,000+ hours of programming, as well as giving real-time reporting data for 210 Designated Market Areas.
•Key player in the roll-out of speech-to-text technology for radio broadcasts, creating the opportunity for additional revenue streams for VMS.
•Consistently meets or exceeds departmental production standards, ensuring 96% efficiencies in all areas.
•Instrumental in reducing employee turnover and increasing retention by promoting positive communication, relaying common goals, and giving team focus.
(Government Agency; 10,001 or more employees; Military industry)
September 1997 — February 2006 (8 years 6 months)
•Directed 30+ Quality Assurance professionals and indirectly supervised more than 400 personnel in performing upkeep of sophisticated aircraft equipment.
•Ensured compliance with strict policies and procedures, including OSHA standards and HAZMAT disposal, through auditing, tracking, and documenting work performed across 13 locations.
•Interfaced with upper management, delivering updates on team performance and conveying recommendations for modification of procedures to enhance performance.
•Supervised implementation of process improvements.
•Extensive program management.
(Public Company; 10,001 or more employees; CC; Retail industry)
February 1995 — September 1997 (2 years 8 months)
(Public Company; 5001-10,000 employees; Banking industry)
1989 — February 1995 (6 years)
Social Media, programming, web authoring, blogging, news and current events.
Global War on Terrorism Medal, 2003
Global War on Terrorism Expeditionary Medal, 2003
Armed Forces Expeditionary Medal (2), 1999,2001
Navy/USMC Achievement Medal (2), 2002,2005
National Defense Service Medal, 1999
Navy Good Conduct Medal (2), 2001,2005
Navy Sea Service Deployment Ribbon
Navy/Marine Overseas Service Ribbon
Navy/Marine Unit Commendation Ribbon
Navy "E" Ribbon