Viktor L. Takács

Viktor L. Takács

Quality Assurer at Crytek

Hungary

Current
  • Quality Assurance Team Member at Crytek
Past

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5 more...

Education
  • Pearson VUE
  • Barhacs Educational Center (Oktatokozpont)
  • Kodolanyi Janos University College (Foiskola)
  • Jedlik Anyos High School (Gimnazium)

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1 more...

Recommended
Viktor L. has 2 recommendation(s) 2 people have recommended Viktor L.
Connections
134 connections
Industry
Computer Games
Websites

Viktor L. Takács’s Summary

I have good communications skills with reliable IT (operations) and Customer/Technical Support (IP telephony) knowledge and experience.
I like to deal with people.
My aim is to acquire wide and deep knowledge in the field of computer administration and also to become an expert of computer hardware knowledge, Unix based OS's and the fields of telecommunications. Also to help developing better solutions.

Viktor L. Takács’s Specialties:

Windows, Linux systems administration
Intermediate Avaya Communication Manager knowledge (ACA)
Intermediate Witness solutions knowledge
Basic knowledge regarding VoIP (SIP)
Experience in using Internet as an information source
Cooperating with people
Creation of problem solutions in diverse areas
Learning, experimenting with and applying new technologies

Viktor L. Takács’s Experience

  • Quality Assurance Team Member

    Crytek

    (Privately Held; Computer Games industry)

    February 2009 — Present (6 months)

    Creating test cases
    Executing tests
    Finding bugs

  • Telecom Engineer

    Geomant

    (Privately Held; Telecommunications industry)

    July 2007 — February 2009 (1 year 8 months)

    - Got acquaintance with Avaya Communication Manager, Avaya Modular Messaging, Avaya Dialog Designer 4 and Office Communications Server (OCS) and Client
    - Deployed, configured and installed Avaya and related products
    - Installed and configured Verint's Impact 360 call recording products such as CSCM, Viewer and Archive.

    - Projects:
    Currently:
    Citigroup - Avaya Help Desk engineering works
    Previously:
    Verint Systems' Witness CSCM, Viewer and Archive installation, configuration and training assistance for GE Money, Romania; Genworth, UK; HMRC ( HM Revenue and Customs), several sites in the UK.
    Avaya G700 Media Gateway with Avaya S8300 Media Server hardware and Software installation in Austria for BMVIT (Bundesministerium für Verkehr, Innovation und Technologie)

    - Trainings:
    Witness Systems’ Impact-360 Compliance Viewer, TDM Recorder, CSCM Recorder and Contact Archive installation and basic troubleshooting training.

  • Outsourced tier 2 Avaya Engineer

    Citibank

    (Public Company; C; Banking industry)

    September 2008 — February 2009 (6 months)

    Tier 2 internal support tasks for Avaya Communication Manager.
    Outsourced from Geomant.

  • IMS Technical Support Engineer

    Nokia Siemens Networks

    (Public Company; 10,001 or more employees; Telecommunications industry)

    April 2007 — July 2007 (4 months)

    - Got acquaintance with IP Multimedia Subsystem (IMS) and Flexi Server platform
    - Installed (Commissioned) IMS systems in lab (skill up) and at Nokia Vienna (customer environment).
    - Handled customer troubletickets at Tier 3 (engineer level).
    - Volunteerly took part in "TRUE Testing" Nokia's internal mobile testing programme.
    - Assisted the group with small tips, that helped them to work more effectively. (e.g.: called attention to a useful tool, a not used office software feature, etc)

    - Trainings:
    SIP Basics
    AcmePacket SBC basic configuration training (Net-Net SD 4250 - 9200)
    Service excellence training
    GSM basics
    Electra End-to-end Customer Care tool
    Linux brush up

  • IMS Technical Support Engineer

    Nokia

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    July 2006 — April 2007 (10 months)

    - Got acquaintance with IP Multimedia Subsystem (IMS) and Flexi Server platform
    - Commissioning of IMS systems in lab (practicing) and at Nokia Vienna (production).
    - Tier 3 (Level 3, engineer level) handling of customer error reports.
    - Assisted the group with small tips, that helped them to work more effectively. (e.g.: called attention to a useful tool, a not used office software feature, etc)

    - Trainings:
    SIP Basics
    AcmePacket SBC basic configuration training (Net-Net SD 4250 - 9200)
    Service excellence training
    GSM basics
    Electra End-to-end Customer Care tool
    Linux brush up

  • Customer Care Manager

    Gamma Telecom

    (Privately Held; 11-50 employees; Telecommunications industry)

    April 2006 — June 2006 (3 months)

  • Customer Support Representative

    Asylum Telecom

    (Privately Held; Telecommunications industry)

    May 2005 — April 2006 (1 year)

    Got acquaintance with Internet telephony (VoIP)
    Expanding my knowledge of computer networking
    Everyday use of a Linux operation system (Debian)
    Configuring / troubleshooting routers (Linksys, Zyxel, SMC), Analog telephone adapters (Cisco, AddPac, Patton, Sipura)
    Helping the IT/Operations team regarding minor tasks

  • Manager Assistant

    Izinta Trading Co.

    (Public Company; 11-50 employees; Medical Devices industry)

    2003 — 2004 (1 year)

    Worked as a manager assistant in the field of trading.

  • Customer Care Representative

    UPC Hungary

    (Public Company; LBTYA; Telecommunications industry)

    2002 — 2003 (1 year)

    Worked as a call-center customer care representative at AT-Net Kft outsourced to UPC Hungary

Viktor L. Takács’s Education

  • Pearson VUE

    Certification , TT0-201 Convergence Technologies Professional (CTP) 2007 English (ENU) , 2008 — 2008

  • Barhacs Educational Center (Oktatokozpont)

    Diploma (Felsofoku oklevel) , Computer Systems Administration (IT) , 2004 — 2005

  • Kodolanyi Janos University College (Foiskola)

    Bachelor of Arts (Foiskolai diploma) , Communications , 1998 — 2001

  • Jedlik Anyos High School (Gimnazium)

    High school diploma (Erettsegi) , General , 1992 — 1997

Additional Information

Viktor L. Takács’s Websites:

Viktor L. Takács’s Interests:

extension of my knowledge, self-advancement/development, technical innovation, making new ideas, resolving errors/problems, improving user experience, managing interpersonal relationships

Viktor L. Takács’s Groups:

  •    Telecom Professionals
  •    Ubuntu Users ( 9000+ members ) Official Group
  •    Innovation People Expert Innovators Creative Network
  •    Global Worker
  •    iTelco
  •    Nokia Alumni
  •    Citi Network
  •    Avaya Professionals
  •    Innovative Marketing, PR, Sales, Word-of-Mouth & Buzz Innovators
  •    Game Developers
  •    Nokia Siemens Networks Global Alumni
  •    Games QA
  •    Verint Systems
  •    Debian Users
  •    Convergence Technologies Professionals
  •    Windows Vista & Windows 7 Users & Enthusiasts
  •    Public Relations and Communications Professionals
  •    Computer Experts
  •    Geomant
  •    Quality in Games
  •    QAGuild Network
  •    Verint WAS On-Line Forum
  •    Fans of Digsby
  •    UPC Alumni
  •    Zeitgeist Movement
  •    Crytek
  •    Crytek Budapest

Viktor L. Takács’s Honors:

My pros are:

Good sense of problem solving (technical and theoretical both), have a gift for languages, innovative ideas, analytic way of thinking, cheerfulness, positive attitude, good knowledge of humans, patience, braveness

Viktor L. Takács’s Contact Settings

Interested In:

  • career opportunities
  • expertise requests
  • reference requests
  • getting back in touch

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