Victoria Brooks

Current

• Customer Service Trustee Sales Specialist at Foreclosure Expeditors/ Initiators, LLC

Past

• Senior Account Executive at HouseValues
• Business Services Sales Manager at CompUSA
• Procurement Coordinator at MICROSOFT (WDM and eHome ) / KELLY SERVICES, Redmond, WA

• International Campaign Coordinator at MSN.COM/ KELLY SERVICES Redmond, WA
• Account Executive at Zones

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2 more...

Education

• Bellevue Community College
• University of Washington, Seattle - Business School

Recommended

5 people have recommended Victoria

Connections

60 connections

Industry

Marketing and Advertising

Websites

• My Website
• My Website
• My Company

Victoria Brooks’s Summary

Tech-savvy customer-driven sales professional with success driving revenue in the SMB market with selected major accounts through customer focus and a team-oriented approach among internal business, technical and creative resources in dot.com and traditional environments. Strategic thinker skilled in qualifying customer needs, determining solutions, and negotiating win-win scenarios to close deals that payoff in mutually beneficial long-term relationships.

Victoria Brooks’s Specialties:

 Customer Profiling
 Strategic Market Planning
 Competitive & Trend Analysis
 Lead Generation incl. Gov/ Ed
 Competitive Product Positioning
 Team-Building
 Conflict Resolution / Negotiations
 Strategic Partnerships/Alliances
 eBusiness/eMarketing Strategies
 Vendor/Pricing Negotiations
 Search Engine Optimization
 Web Site Design/Development

Victoria Brooks’s Experience

• Customer Service Trustee Sales Specialist

  Foreclosure Expeditors/ Initiators, LLC

  (Privately Held; 11-50 employees; Real Estate industry)

  December 2007 — Present (2 years )

  Duties include managing the foreclosure sales process, preparation of scripts for each property to be auctioned, compliance, coordination with external contractors, and reporting along with other relevant duties.

• Senior Account Executive

  HouseValues

  (Public Company; 201-500 employees; SOLD; Marketing and Advertising industry)

  March 2006 — January 2007 (11 months)

  Responsible for prospecting, managing and growing SMB and mid-market accounts in selected markets across the US representing The Loan Page and Just Listed Connect products to large banks, mortgage lenders and other financial institutions within an assigned territory.

• Business Services Sales Manager

  CompUSA

  (Privately Held; 5001-10,000 employees; Computer Hardware industry)

  August 2004 — September 2005 (1 year 2 months)

  Responsible for managing a five-person team in the marketing and selling of products and services to local small to medium size business customers, government, education and selected Fortune 1000 companies. Implementing strategic plans to develop, promote, integrate, and communicate the Business Services sales of technology and services to drive revenue and market share while promoting CompUSA’s unique advantages such as TAP, on-site techs, and computer software training.
  
  Selected Accomplishments:
   Driving Growth – Drive controlled growth of sales and gross margin to meet or exceed established personal and Sales Team goals by ensuring the execution of company sales initiatives. Revenue Growth for September 05 – 174% compared to prior year.
   Market Planning & Development – Create and maintain a marketing plan for small to medium size business customers. Design and develop marketing materials and strategies.

• Procurement Coordinator

  MICROSOFT (WDM and eHome ) / KELLY SERVICES, Redmond, WA

  (Public Company; 5001-10,000 employees; Computer Software industry)

  March 2003 — March 2004 (1 year 1 month)

  Contracted to work with end users, vendors, and other resources in securing appropriate hardware to meet needs and objectives. Comparison-shop to obtain best possible pricing, negotiate contracts and purchases with vendors, and manage complex pre-production alpha/beta orders.
  
  Selected Accomplishments:
   Vendor Negotiations – Negotiated rights to use vendor software for 49 kits following purchase of single software kit, working jointly with project manager to ensure coverage of legal risks. Approximate savings $ 24,000.
   Customer Fulfillment – Facilitated quick turnaround for procuring and shipping customer PCs and peripherals to New York City with less than 1 week notice for WM Educational Program.

• International Campaign Coordinator

  MSN.COM/ KELLY SERVICES Redmond, WA

  (Public Company; 5001-10,000 employees; Computer Software industry)

  September 2001 — September 2002 (1 year 1 month)

  Worked in conjunction with account executives and sales planners to oversee submission and implementation of customer orders and ensure full buyer satisfaction. Retrieved and tested/debugged ads from subsidiaries in Brazil, Latin America, and Canada; provided reports for all campaign activities and managed web inventory.
  
  Selected Accomplishments:
   New System Adoption – Developed concept for switching to online reporting system to reduce labor hours and allow customer access to invoicing data. System was implemented and improved service and efficiency.
   Customer Service – Earned 90% rating on customer satisfaction survey.

• Account Executive

  Zones

  (Public Company; 201-500 employees; Computer Networking industry)

  May 2000 — May 2001 (1 year 1 month)

  In charge of securing and developing accounts through cold calling on SMB and Enterprise businesses. Researched and qualified leads, profiled clients according to hardware/software and business needs, and identified decision-makers within prospective companies to close sales, with emphasis on high-margin networking equipment.
  
  Selected Accomplishments:
   Sales Growth – Achieved #1 ranking as top producer of new accounts within team despite heavily competitive market and declining economic conditions, consistently maintaining 9-12% profit margin to exceed company average of 8-10%.
   Professional Development – Gained insight into B2B sales and related IT services, including web site hosting, network services, configurations, servers, desktops, networking equipment, licensing and software.

Victoria Brooks’s Education

• Bellevue Community College

  Web Design, Programming 2000 — 2003

• University of Washington, Seattle - Business School

  Bachelor , Business Administration , 1996 — 1998

  Activities and Societies:

  Alpha Kappa Psi, Young Democrats

Additional Information

Victoria Brooks’s Websites:

• My Website
• My Website
• My Company

Victoria Brooks’s Interests:

sales, technology, investing, real estate, ebay

Victoria Brooks’s Groups:

REAPS

Victoria Brooks’s Honors:

Top New Subscribers (Mortgage), HouseValues.com, November 2006
Strann's Selling Stars, CompUSA, June 2005
BCC (Bellevue Community College) Reads! Award, April 2003
The National Dean's List, (Profiled in book.), 1997 - 1998
Who’s Who in American High School Students, 1992 -1994
Jr. Achievement National Competition - 2nd place in Marketing, 3rd in Entrepeneurship, 1988

Victoria Brooks’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch