
Co-Founder, Highland Business Research, Web Analytics and Insight Agency
Inverness, United Kingdom

Co-Founder, Highland Business Research, Web Analytics and Insight Agency
Inverness, United Kingdom
Interested in Web Analytics and general Internet research, including Social Network Analysis.
Currently a Board Director of the Web Analytics Association.
I speak on web analytics and online customer insight at conferences worldwide.
Course director for eMarketing and web analytics for a Scottish University and a contributor to the UBC Web Analytics Program.
Internet and technology research specialisms
Tourism and technology sector knowledge
Web Analytics
Google Analytics & Nedstat training
Non transaction web analytics consultancy
Social Network analysis
Quant and mixed methodology research
(Privately Held; 1-10 employees; Market Research industry)
September 2004 — Present (5 years 3 months)
Highland Business Research is a market research and web analytics agency. We're based in Scotland but working on projects worldwide.
(Privately Held; 11-50 employees; Information Technology and Services industry)
April 1999 — August 2004 (5 years 5 months)
Responsible for web analytics and online strategy development for clients including HP, Yamaha and UK Government.
(Privately Held; Marketing and Advertising industry)
July 1996 — March 1999 (2 years 9 months)
(Non-Profit; 51-200 employees; Entertainment industry)
October 1993 — June 1996 (2 years 9 months)
MA , London Studies , 2000 — 2002
BA , English Language and Literature , 1990 — 1993
new research techniques online understanding human behaviour online photography gardening
Web Analytics Association