Assistant Product Manager at Powermat
Greater Detroit Area
Assistant Product Manager at Powermat
Greater Detroit Area
Information Technology specialist with extensive experience in customer service and technical support. Supported a company of 150+ users locally and over 300+ users globally operating on Windows, Linux, and OS X platforms. Excellent in human relations, critical thinking, managing large-scale networks, and hardware and software support.
Microsoft Windows NT, 2000, XP, Server 2000, Server 2003, Active Directory, Exchange 2003, Cisco networking, OS X
(Privately Held; Telecommunications industry)
June 2009 — Present (2 months)
Product development, brand management, and creative design lead.
(Privately Held; Consumer Goods industry)
April 2004 — June 2009 (5 years 3 months)
(Public Company; 10,001 or more employees; GME; Retail industry)
November 2004 — August 2005 (10 months)
Sold games, gaming platforms, and GameStop services to customers in a high-stress, high-volume store. Provided technical support for any PC-game -related issues. Won best in sales for three consecutive months when compared to other store employees.
(Government Agency; 1001-5000 employees; Higher Education industry)
June 2004 — August 2004 (3 months)
Imaged, repaired, and deployed laptop systems to students and faculty as part of a new laptop program for Walled Lake Consolidated Schools.
BSBIT , 2007 — 2009
Emphasis in Information Assurance (Security)
Mathematics, CIS, Creative Services 2005 — 2007
Systems Security, Internet Security, SQL Database Design, Visual Studio .NET
2001 — 2005
Cisco Networking CCNA 1 & 2, Novell Networking, Web Design, Visual Basic Programming