Victoria Gray

Current

ResultsCamp Teamwork Workshop Instructor at V Gray Service Management Consulting
Business Coach at The Adaptive Coach
ITIL Management Consultant and Trainer at V Gray Service Management Consulting

see less...

Past

Senior Consultant at Pink Elephant
Principal Consultant at Sage Information Consultants

Education

University of Toronto

Recommended

6 people have recommended Victoria

Connections

60 connections

Industry

Professional Training & Coaching

Websites

Victoria Gray’s Summary

Vision of deep cultural change through top-down leadership coaching as first determinant of success.

Organizational change and leadership coach, team coach, and IT Service Management consultant with deep expertise in team coaching and team dynamics, and ITIL process assessment, design and implementation. Experience leading and coaching management and teams for Fortune 500 companies. Certified ITIL Expert®, accredited ITIL trainer for ITIL version 2 and 3.

Victoria Gray’s Specialties:

Leadership coaching, organizational change, team coaching, team dynamics, shared vision, leadership, conflict resolution, getting results, efficient decision-making, ITIL v2 and 3, process assessment, design and implementation.

Victoria Gray’s Experience

ResultsCamp Teamwork Workshop Instructor

V Gray Service Management Consulting

(Professional Training & Coaching industry)

August 2005 — Present (4 years)

Delivering great products and services on time every time, making unanimous decisions fast, resolving conflict permanently, planning your life and getting your own results, learning to be comfortable asking for help, learning that you have no limits. And all in only 5 days and nights! This is a fun, challenging, exciting, scary, safe, and unprecedented business simulation like nothing else you will ever do. See www.mccarthyshow.com for more information on how to get great results
Business Coach

The Adaptive Coach

(Professional Training & Coaching industry)

January 2003 — Present (6 years 7 months)

Business and personal coaching; Extended DISC assessments and action planning; group workshops on topics like Goal Setting and Achievement, How to Be A Great Boss, and Difficult Conversations.

Everything you need to thrive!
ITIL Management Consultant and Trainer

V Gray Service Management Consulting

(Professional Training & Coaching industry)

December 2002 — Present (6 years 8 months)

Consultant with IT organizations seeking to derive the benefits of best practices in IT Service Management. Assessment, design, implementation coaching and follow-up. Deep experience with organizational change, transition and teamwork that helps clients get through the "messy people stuff" of best practice implementation with foresight and clarity.

Delivering high-pass-rate, accredited ITIL training in partnership with ITSM Academy. Specialty in Practitioner and Service Manager. Seeking ITIL V3 accreditation with ITSM Academy. Not just Powerpoint! ITIL assessment, design and implementation stories, what NOT to do, notes from the trenches, tips on how to pass the exams, and more.
Senior Consultant

Pink Elephant

(Privately Held; Information Technology and Services industry)

January 2002 — December 2002 (1 year)

Long-term projects in ITIL process assessments, process design, executive overviews; training; business development.
Principal Consultant

Sage Information Consultants

(Information Technology and Services industry)

March 2000 — January 2002 (1 year 11 months)

Project management, quality assurance, process design, product development.

Additional Information

Victoria Gray’s Websites:

Victoria Gray’s Interests:

Leadership, coaching, change, management, shared vision, decision-making, conflict resolution, business coach, life coach, getting results, greyhounds, gardening, home renovation, singing, choirs, cello, music, art, painting

Victoria Gray’s Groups:

International Coach Federation, Former President and Founder itSMF Canada Atlantic Region, The Booted, Canadian Organic Growers Association, Atlantic Canadian Organic Regional Network Cooperative, Seeds of Diversity Canada, Greyhound Pets of Atlantic Canada