Veronica DeFalco

Veronica DeFalco

Seeking Fashion Production or Event Coordination Opportunities

San Francisco Bay Area

Past
  • Sales Facilitator at Advent Software
  • Owner at getaheadcase.com (Sole Proprietorship)
  • Underwriting Assistant at Arch Insurance Group
  • Contracts Manager at Cable & Wireless Internet Services
  • Underwriting Technician at American International Group, Inc.
  • Assistant Director at Avalon Models and Talent Inc.
  • Assistant Store Manager at Z Gallerie
  • Store Manager/ Buyer at Avant Card
  • Assistant Store Manager at The Gap
Connections
303 connections
Industry
Retail
Websites

Veronica DeFalco’s Summary

Please note that I have changed my first name from Heather to my middle name Veronica as of 2008.

I’m a sound organizer, reliable and efficient. I have a knack for seeing the big picture but also able to drill down into what needs to be done to get there. I enjoy wearing multiple hats and being the "go to" person. I excel at promotions and getting ideas across. I’m very creative and strive to use my ingenuity to produce results.

I am ready to pursue my passions in Fashion Production or Event coordination and seeking entry level positions while I educate myself further in these areas.

Some events I've done recently are listed below, details available upon request.

9/27/2007 Beats For Boobs, Fundraiser
Promotions, Hostess, Fashion Designer, Product Marketing

7/17/2007 Advent Software, Offsite Meeting
Onsite Facilitator, Schedule Planning, Distribution of Swag, Prizes and Training materials.

6/29/2007 Snake Party, Fundraiser
Promotions, DJ Hospitality, Decor, and Onsite Facilitation.

2/7/2007 Intrigue, KY Lubricant Launch Party
Promotions, Hostess for focus group party, Provided feedback on product

1/15/2007 Advent Software, Annual Kick-Off Meeting
Schedule Planning, Video Production, Organized Training Materials and Created Slide Shows

11/9/2006 Room to Read, Fundraiser
Promotions, Silent Auction Hostess

8/2/2006 XLR8R Magazine & Headcase Launch Party
Planning, Promotions, Hostess, Product Marketing

6/25/2006 Playa Play, Trunk Show
Coordinated Volunteers, Recruited Vendors, Promotions, Hostess, Product Marketing

2/5/2006 Mighty Aphrodite, Trunk Show
Coordinated Volunteers, Recruited Vendors, Promotions, Hostess, Product Marketing

Veronica DeFalco’s Specialties:

Networking, Promotions, Advanced working knowledge of Microsoft office (including Publisher), Intermediate skill level on Photoshop, Beginner HTML. Type 70 wpm,


Veronica DeFalco’s Experience

  • Sales Facilitator

    Advent Software

    (Public Company; 501-1000 employees; ADVS; Computer Software industry)

    September 2006January 2008 (1 year 5 months)

    • Processed sales orders that come in via an automated quoting tool which required the proofing and editing of customer contracts
    • Processed the orders once signed by the client in a timely manner
    • Coordinated between Sales, Operations, Billing, Legal and Production departments on any deals that are nonstandard or require special processing
    • Oversaw client returns
    • Generated reports and analysis as needed
    • Tested new functionality on systems as needed
    • Assisted with event coordinating for quarterly sales meetings and annual company off sites

  • Owner

    getaheadcase.com (Sole Proprietorship)

    (Sole Proprietorship; Myself Only; Retail industry)

    April 2006December 2007 (1 year 9 months)

    • Designed and manufactured headphone cases
    • Handled all customer service, special orders etc.
    • Designed and maintained website content
    • Developed advertising and promotional material
    • Tracked inventory
    • Budgeted materials and services rendered
    • Created a pricing structure and maintained profit margin
    • Coordinated promotional events to launch the product
    • Coordinated trunk shows to sell the product
    • Shipped orders
    • Surveyed customers for product enhancements
    • Traveled to music and fashion events

  • Underwriting Assistant

    Arch Insurance Group

    (Public Company; Insurance industry)

    November 2003September 2006 (2 years 11 months)

    • Supported the Regional Vice President and staff of the Construction department providing multi-line coverage
    • Developed and maintained spreadsheets to track submission flow and reports on activity
    • Processed submissions daily, including follow up on required information
    • Supervised the policy issuance and maintenance of documentation for all accounts
    • Prepped submissions for quoting by inputting data into a rating tool and analyzing the risk
    • Provided reports and compiled presentations as needed

  • Contracts Manager

    Cable & Wireless Internet Services

    (Public Company; Internet industry)

    November 2000November 2002 (2 years 1 month)

    • Supported a global team of Lawyers and Vice President of The Law Department
    • Coordinated between Sales dept., Purchase Dept., and Operations on deals
    • Processed customer contracts for countersignature within deadlines, including, verifying accuracy of terms and confirming approval of equipment and price
    • Negotiated referral contracts
    • Audited technical customer communications and notifications
    • Processed outside counsel invoices for payments
    • Provided training to sales team re: which contracts and exhibits to use
    • Created power point presentations to explain the groups functions
    • Answered questions to group’s email alias
    • Maintained daily log on status of all contracts and exhibits in process
    • Created or updated processes that benefited the teams functionality as needed
    • Created detailed reports on customer purchases
    • Tracked and reported on customer status
    • Maintained customer files and ordered supplies

  • Underwriting Technician

    American International Group, Inc.

    (Public Company; Insurance industry)

    April 1996October 2000 (4 years 7 months)

    • Supported two Regional Managers and three Underwriters in the Healthcare Department
    • Booked premium, invoiced customer accounts
    • Compiled and issued policies and endorsements in a timely manner
    • Developed and maintained spreadsheets to track submission flow and reports on activity
    • Complied with CA. State Laws regarding filing of taxes on all CA. accounts
    • Devised and administered work flow procedures for this new department
    • Provided Claim Reports monthly, per account, to brokers, underwriters and insureds
    • Issued credential verification for insured’s physicians
    • Coordinated new and renewal accounts between brokers, underwriters, actuaries, reinsurance brokers and home office product managers as necessary
    • Elected a member of a committee formed to design and implement a new comprehensive database
    • Oriented new employees on procedures, systems and resources

  • Assistant Director

    Avalon Models and Talent Inc.

    (Staffing and Recruiting industry)

    April 1995September 1995 (6 months)

    • Supervised an office staff of Talent Scouts, Receptionists, Booking Managers, Photographers and Coaches
    • Recruited and booked models for photo shoots, video work and commercials, arranged models portfolios
    • Maintained all personnel records of staff and models
    • Bookkeeping
    • Organized and managed off site promotional events, oversaw advertising
    • Directed and choreographed Avalon Models premier fashion show

  • Assistant Store Manager

    Z Gallerie

    (Retail industry)

    October 1994March 1995 (6 months)

    • Supervised a sales staff of up to 10 employees
    • Bookkeeping
    • Ensured PO’s were filled out correctly and product was delivered in a timely manner
    • Counseled customers with décor ideas
    • Processed shipment and arranged merchandise on a weekly basis

  • Store Manager/ Buyer

    Avant Card

    (Retail industry)

    May 1991July 1993 (2 years 3 months)

    • Managed a sales staff of up to 8 employees
    • Produced the first “Policy and Procedure” manual for training of staff
    • Administered human resource needs
    • Met with vendors to review and purchase retail merchandise in a timely manner
    • Handled special customer requests, ordered store supplies
    • Tracked inventory, processed shipment, arranged merchandise on a daily basis
    • Bookkeeping

  • Assistant Store Manager

    The Gap

    (Public Company; Retail industry)

    February 1990March 1991 (1 year 2 months)

    • Supervised a staff of up to 15 employees
    • Calculated and forecasted sales goals for each employee and store on a regular basis
    • Invented game plans to reach sales goals
    • Delegated duties (merchandising, processing etc) in order to meet Corporate standards and deadlines.
    • Administered policies and procedures for both staff and customer
    • Maintained human resource files
    • Balanced monthly budget


Additional Information

Veronica DeFalco’s Websites:

Veronica DeFalco’s Interests:

Fashion and accessory design, event coordination, fashion shows, dance, photography, costuming, modeling, dining out, traveling


Veronica DeFalco’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Veronica’s full profile:

  • See who you and Veronica DeFalco know in common
  • Get introduced to Veronica DeFalco
  • Contact Veronica DeFalco directly

View Full Profile