
Technical Support Engineer at CallTek Center International Inc.
Philippines

Technical Support Engineer at CallTek Center International Inc.
Philippines
A young professional, an industrial engineer and a blogger (http://www.vernongo.com/); currently exploring both the business and internet world; also undertaking a youth citizenship education and leadership development program of the Ramon Aboitiz Foundation, Inc.;
I look to the future with big plans & great enthusiasm.
(Outsourcing/Offshoring industry)
August 2009 — Present (5 months)
I am currently handling/doing customer care and service, technical support and pre-sales for my account's clientele.
(Public Company; Real Estate industry)
June 2009 — June 2009 (1 month)
Responsibilities are the following:
Researched and gathered data on the assigned locations and competitors.
Created reports on how they were doing, development status, sales, and existing or new product/service offered
Did field work to the offices and the project site
(Apparel & Fashion industry)
October 2008 — March 2009 (6 months)
Responsibilities are the following:
Did time & motion studies for the assembly of outdoor bags varying from small, medium, and large.
Computed for the Normal and Standard times, Assembly drawings, Product Structure Tree and the like
As part of the IE-OJT program, I was tasked to pass a final report to evaluate the company’s problems and provide recommendations, solutions and proposals.
(Privately Held; Food & Beverages industry)
March 2003 — May 2003 (3 months)
Working as Dining Crew, Counter Assistant and Smart Assistant.
Responsibilities are the following:
As assigned to Dining, I clean the tables, trays and the floor
As the Counter Assistant, I take orders from queues, assist in preparing the orders at the counter and relay orders to the pantry
As a SMART Assistant, helps take Inventory for stocks of Toys for the Jolly Kiddie Meal/s, record keeping of Transactions/Claims in the JKD Stall
Bachelor of Science in Industrial Engineering , Industrial Engineering, Research, Marketing, Management, System Improvement, Kaizen , 2004 — 2009
1990 — 2004
Primary and Secondary Education
management training, new technology, investments, blogging, internet marketing, search engine optimization - SEO, Education, Industrial Engineering
Cebu Bloggers' Society - Events Committee,
YMA - Young Minds Academy 3 (A youth citizenship education and leadership development program of the Ramon Aboitiz Foundation, Inc.),
ALEX - Aboitiz Leaders of Excellence,
International Marketing Group,