Victoria Voss

Producer - Publishing at Cryptic Studios

West Palm Beach, Florida Area

Current
Past
  • Project Manager at FPL
  • Senior Volunteer Guide at Sony Online Entertainment Volunteer Guide Program
  • Business Analyst at Florida Power & Light
Education
  • University of Florida - Warrington College Of Business
  • University of Florida
Connections
49 connections
Industry
Information Technology and Services
Websites

Victoria Voss’s Summary

Software Project Manager/Producer for a broad range of business oriented solutions. Specializing in implementing across a broad range of users. MMO and tabletop gamer of 7 years including 4 years volunteer customer service experience.

Victoria Voss’s Specialties:

SDLC methodologies, customer management, implementing vendor and in-house solutions, managing and motivating project teams


Victoria Voss’s Experience

  • Producer

    Cryptic Studios

    (Privately Held; 51-200 employees; Computer Games industry)

    July 2008Present (6 months)

  • Project Manager

    FPL

    (Public Company; 10,001 or more employees; Utilities industry)

    July 2000July 2008 (8 years 1 month)

    Project and program management, including managing of multiple projects with diverse teams from initiation through implementation. Projects include hardware and software projects, new solutions and upgrades of existing solutions.

  • Senior Volunteer Guide

    Sony Online Entertainment Volunteer Guide Program

    (Computer Games industry)

    August 2004July 2008 (4 years)

    Sony Online Entertainment Guides work with the Customer Service Team to provide assistance and to make the game world more immersive for the players by running quests for the players. My role as a Guide included working for both Everquest and Everquest II games for multiple servers. I am currently in training to become a senior guide and will be responsible for the Guide team on an individual server.

  • Business Analyst

    Florida Power & Light

    (Public Company; 1001-5000 employees; Utilities industry)

    July 1998June 2000 (2 years)

    Developed training documentation and executed testing. Worked with the customer to understand needs and translate them to requirements for the development teams. Delivered training for end users at 4 sites statewide.


Victoria Voss’s Education

  • University of Florida - Warrington College Of Business

    MBA, Marketing, DIS, 19961998

    Activities and Societies:
    MBA Social Team Lead
  • University of Florida

    BSc, Zoology, 19911995

    Activities and Societies:
    Honors Student 1991 - 1995

Additional Information

Victoria Voss’s Websites:

Victoria Voss’s Interests:

project management, computer gaming, crochet

Victoria Voss’s Groups:

Project Management Institute, Women In Gaming International

  •    Women in Games International

Victoria Voss’s Contact Settings

Interested In:

  • career opportunities
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Victoria’s full profile:

  • See who you and Victoria Voss know in common
  • Get introduced to Victoria Voss
  • Contact Victoria Voss directly

View Full Profile