Joe Welinske

Current

President at WritersUA

Education

Loyola University of Chicago
University of Illinois at Urbana-Champaign

Recommended

1 person has recommended Joe

Connections

157 connections

Industry

Information Technology and Services

Websites

Joe Welinske’s Summary

WritersUA (formerly known as WinWriters) is a company devoted to providing training and information for user assistance professionals. The WritersUA Conference for Software User Assistance draws hundreds of attendees each year from around the world to share the latest in user assistance design and implementation. The free content on the WritersUA web site attracts over 20,000 visitors each month.
Joe has been involved with software documentation development since 1984. Together with Scott Boggan and David Farkas, Joe authored two editions of the popular and pioneering book Developing Online Help for Windows. He has also taught online Help courses at the University of Washington, UC Santa Cruz, and Bellevue Community College. Joe received a B.S. in Industrial Engineering from the University of Illinois in 1981, and a M.S. in Adult Instructional Management from Loyola University in 1987. Joe served for two years as President of the STC Puget Sound Chapter. He currently is Membership Director for UPA Puget Sound.

Joe Welinske’s Specialties:

User assistance is about developing helpful information to improve the software user's experience. We contribute through Help, wizards, tutorials, and web-based training. We develop and populate knowledge bases and content management systems. Printed manuals and their PDF equivalents are still an important element. Many of us are now embedding helpful content directly into the user interface. We are involved with usability testing, localization, testing, and quality assurance.

Joe Welinske’s Experience

President

WritersUA

(Professional Training & Coaching industry)

January 1991 — Present (18 years 11 months)

WritersUA offers cutting-edge training and information to Technical Writers, Information Analysts and Architects, Documentation Designers, Help Authors, Publication Managers, Documentation Leads, Senior Writers and Documentation Contractors, and User Education Specialists. The focus is on software user assistance, which encompasses writing, editing, planning, coding, indexing, testing, programming, localization, and standards development.

Joe Welinske’s Education

Loyola University of Chicago

MS , Adult Education Management , 1984 — 1986
University of Illinois at Urbana-Champaign

BSIE , Engineering , 1977 — 1981

Activities and Societies:

Sigma Phi Delta