User Experience Strategist
San Francisco Bay Area
User Experience Strategist
San Francisco Bay Area
- Information Architecture in transactional and heavy content management sites
- User experience management
- Process improvement and development
- Product management for start-up companies
- Experienced in social networking environments
Willing to discuss relocation to San Diego, San Francisco or Seattle
User experience, information architecture, usability, lead generation, product development, agile and scrum process, content management
(Internet industry)
May 2002 — Present (7 years 7 months)
Recent Projects and or Clients include:
- Level Studios
- WebEx
- BlackBerry
- Sunstone Circuits
- Spirit Clips
- Disney Shopping
- Hilton Hotels
- MGM Home Entertainment
- Online Marketing Summit
- Online Marketing Connect
- Online Marketing Institute
- BidRx
- Anderson Books/Walmart
- Los Angeles Unified School District
(Privately Held; Information Technology and Services industry)
August 2006 — November 2008 (2 years 4 months)
Responsible for defining the User Experience, Information Architecture and Product Strategy process within a consultancy, and evangelizing that process to the clients. Company implements custom development, SharePoint (MOSS), Rich Media (SilverLight and Flash) and other Microsoft solutions.
Previously -- Practice Manager, User Experience: Responsible for the management a User Experience team within a web development consultancy. Grew the practice to 25 team members in a year, from the ground up. Set up policies, process and procedures for creative development.
(Public Company; 11-50 employees; Marketing and Advertising industry)
March 2001 — May 2002 (1 year 3 months)
Managed the P&L for a consumer level escrow product. Wrote functional requirements for new features. Helped manage a customer support center.
(Public Company; Marketing and Advertising industry)
October 1999 — February 2001 (1 year 5 months)
Wrote functional requirements based on market requirement documents for a Windows application, and worked with developers to validate those functional requirements.
(Public Company; 51-200 employees; Marketing and Advertising industry)
October 1998 — October 1999 (1 year 1 month)
Managed the development of the reverse-auction business to consumer website from proof of concept to 1.0 release. Included providing the functional requirements, hiring the development team, and establishing development processes.
(Public Company; Internet industry)
September 1998 — October 1999 (1 year 2 months)
(Public Company; Marketing and Advertising industry)
May 1997 — October 1998 (1 year 6 months)
Managed local producers and editors for a network of city guides. Work included evaluating new technology for the guides, and advising the local markets on to share and improve content.
(Internet industry)
1996 — 1997 (1 year )
(Internet industry)
1995 — 1996 (1 year )