
Technical Trainer & Designer at March Networks, Website / Blog Designer & WordPress Consultant at UC Web Creations
Ontario, Canada

Technical Trainer & Designer at March Networks, Website / Blog Designer & WordPress Consultant at UC Web Creations
Ontario, Canada
I have over 15 years experience in customer-facing roles, including in the areas of customer service, technical support, and technical training, and am also a WordPress expert/consultant. As a freelancer on the side, I absolutely love designing and building websites and blogs based on WordPress as it's very easy for the end-user to use and maintain - they don't have to be techies to do so!
Multi-lingual (fluent in English, Portuguese, and Spanish), exceptional customer service/support/relations skills, WordPress Expert/Consultant, Internet Marketing Specialist, and Blogger.
(Public Company; MN; Computer Software industry)
May 2009 — Present (1 year 5 months)
(Sole Proprietorship; Information Technology and Services industry)
August 2008 — Present (2 years 2 months)
(Public Company; MN; Computer Software industry)
December 2005 — May 2009 (3 years 6 months)
(Public Company; RCI; Telecommunications industry)
January 2002 — December 2005 (4 years )
Certified Professional Instructor 2010
BA , English , 1999 — 2001
new technology, WordPress, Blogging, Photography, Composing music, writing, learning new skills, expanding my knowledge on the principles of teaching/training adult students