
Managing Director - Unlocking The Cage
United Kingdom

Managing Director - Unlocking The Cage
United Kingdom
I have had over 27 years in the Financial Services industry working mainly in the IT area. I became an IT director with my main focus on the delivering change and people development. I ran Service Management, Application Support, Risk, Audit, Resourcing, Reporting, Communications and other activities within IT, delivering significant change in each of those areas. In particular, I have managed relocations, integrations, offshoring, outsourcing, cost reduction, redundancy programmes and talent management programmes. My interest in helping other people has been further developed through my training as a Co-Active Coach, for which I am now certified. I have set up my own business, delivering coaching, training and interim management. Although my background is in IT and Financial Services, I am currently helping people in other sectors such as Academia, HR and the Police Service.
Office closure, relocation, offshoring, outsourcing, union negotiation, management development, talent management, redundancies and programme management.
(Public Company; 11-50 employees; Hospitality industry)
November 2007 — Present (1 year 2 months)
(Privately Held; 1-10 employees; Professional Training & Coaching industry)
July 2007 — Present (1 year 6 months)
Unlocking the Cage is a training and coaching organisation dedicated to helping individuals and organisations fulfil their potential, by working one to one or in group workshops.
(Information Technology and Services industry)
2007 — Present (1 year)
(Public Company; 5001-10,000 employees; Financial Services industry)
November 2006 — June 2007 (8 months)
Responsible for running an organisation of 240 people as well as the design of, and selection for, a new management structure, pending the appointment of a permanent resource.
(Public Company; 5001-10,000 employees; Financial Services industry)
November 2004 — November 2006 (2 years 1 month)
Responsible for the ongoing improvement of PruTech’s people capability
Management of the PruTech talent management programme
Design and delivery of a Management Development programme for 40 managers.
Budgeting co-ordination across PruTech up to £130m+ pa
Delivery of annual cost reduction initiatives with total saving of £17m.
Central Resourcing and Deployment
(Public Company; 5001-10,000 employees; Financial Services industry)
April 2003 — November 2004 (1 year 8 months)
Responsible for the 600 resources within the Application Management pool
Deployment of resources to projects and programmes
Providing the application support services
Controlling direct annual budget of £36.2m
(Public Company; 5001-10,000 employees; Financial Services industry)
March 2001 — April 2003 (2 years 2 months)
Running the help desk and service management function, with the major task to integrate 176 Service Management staff from two geographical spread locations with different processes and systems into one virtual team.
(Public Company; 5001-10,000 employees; Financial Services industry)
March 1998 — April 2001 (3 years 2 months)
Presenting to senior executives on IT performance and progress
Managing the IT internal communications team
IT Strategic planning on behalf of business
Business and Commercial Relationship management
Balanced Scorecard management
(Public Company; 5001-10,000 employees; Financial Services industry)
1995 — 1998 (3 years)
Member of Business Services Executive Team
Strategic planning
New business generation
Hosting of annual staff conference for 350 people
Writing and delivery of marketing and development programmes
Internal communications
Director support
Project management
- Communications co-ordinator for new Finance system for Pru UK
- Concept, design and implementation of Corporate Intranet
- Introduction and development of Prudential Internet presence
- Financial justification of mainframe printing relocation
(Public Company; 5001-10,000 employees; Financial Services industry)
1993 — 1994 (1 year)
Consultant on technical and financial matters
Market research, testing and comparison
Preparation of invitation to tender
Strategic review of departmental structure, grades and services
Preparation of business and marketing plan
CBA prepared and approved for two new services
Designed and implemented telephony systems for pilot
Project Manager for staff implementation, liaison and training
Co-author of "The Story", a vision document prepared for Senior Mgmt
(Public Company; 5001-10,000 employees; Financial Services industry)
1989 — 1993 (4 years)
Staff management (technical, third party and administrative)
Design and implementation of transfer pricing system
Contract negotiation/management (external suppliers & internal customers)
Presentation of new technology to an audience of 1400 people
Life coaching, personal development, career change support, Emotional Intelligence, NLP, hypnotherapy, Talent Management
International Coaching Federation, National Council of Hypnotherapists, Business Link, Fairplace, CTI, Cambridge Network