Experienced Business Analyst/Document Manager
Viet Nam
Experienced Business Analyst/Document Manager
Viet Nam
Objective: Seeking a challenging position in the field of software development where I would like to contribute to the growth of the company and enhance my skills. The positions I am looking to fill include Business Analyst, business application manager.
Summary of Qualifications:
- Extensive full software life cycle experience with many industry experience in variety of .NET programming languages, system architecture and design, software testing, development methodologies.
- 3 years experience in Windows software development as Technical Writer, Business Analyst.
- Extensive experience with hardcopy documentation, online documentation, Help & Manual, RoboHELP and Microsoft Office.
- Equal experience working with programmers, clients and end users.
- Software: Macromedia Dreamweaver 4, Microsoft Visual Studio.NET 2003, MS Visual Studio/InterDev 6.0, MS Office 2003, Microsoft Operations Manager (MOM), Help & Manual, Doc-To-Help, RoboHelp
- Programming Languages: C/C++, Visual Basic.Net, C#, JavaScript, XML, CSS, HTML, DHTML, VBScript, ASP, UNIX/Linux Shell
- Databases: MS SQL Server 2000, MS-Access, Oracle, MySQL
- Concepts: OOA/OOD (UML, Design Patterns), Microsoft Visual Source Safe
- Project Management Tools: Microsoft Project
(Public Company; 1001-5000 employees; Computer Software industry)
September 2007 — Present (2 years 3 months)
- Wrote topics, made corrections, edited, produced all online help, training manuals, hardcopy documentation, and system overviews using Microsoft Word, RoboHelp and Help & Manual, to include extensive context-sensitive help.
- Contributed to software functionality and interface design including database design, requirements analysis, documentation of use cases, and working with end-users to ensure objectives were met.
- Led new QA team in conducting integrated systems testing, load and volume testing, and automated and manual testing of application components. Created, reviewed, and assigned test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, installation, acceptance, browser compatibility, load, stress, performance, error handling, usability), supervised junior testers, tracked and reported defects, controlled configuration management and led release coordination.
AAS (Associate in Applied Science) , Computer Science / Application Dev Using Microsoft VB.NET , 2001 — 2005
professional software development, reading, management training, music, football
Member of English Speaking Club at Vietnamese American Training College (March 2004 – April 2005)
Member of Saigontech Youth Union (July 2002 – Sep 2004)
Member of Administration Board of Binh Dinh Network Community Forum (2004 - present)