
Owner at Totem Web Solutions
Greater Minneapolis-St. Paul Area

Owner at Totem Web Solutions
Greater Minneapolis-St. Paul Area
Search Engine Optimization
(Marketing and Advertising industry)
January 2008 — Present (1 year 11 months)
(Internet industry)
February 2007 — Present (2 years 10 months)
Currently consult and advise clients on their search marketing efforts. Implement onsite optimization strategies and off-site link building campaigns. Work to guide clients through social networking and reputation management development. Have a strong understanding of keyword research tools, especially Keyword Discovery, Google Trends and Word tracker. Have a good understanding of CSS and HTML. I have a strong understanding of WebSideStory Hitbox traffic tool as well as the Google Webmaster tool.
(Marketing and Advertising industry)
December 2005 — January 2007 (1 year 2 months)
Responsible for managing 400+ clients. Helped clients with billing questions, marketing questions, and website maintenance. Also responsible for customer retention and proactive consultations to speak to website traffic and marketing strategies.
(Marketing and Advertising industry)
April 2002 — December 2005 (3 years 9 months)
Provide technical support for West's on-line users in their use of West's website. Member of a mentor team that helps with the training of new employees. Member of the Specialty Team which supports West's software which requires a strong technical understanding and troubleshooting skills.
(Marketing and Advertising industry)
January 2000 — January 2002 (2 years 1 month)
(Marketing and Advertising industry)
January 1997 — January 2000 (3 years 1 month)
Provide customer service for dealers that Greentree provides financing for. Work one-on-one with the dealers, did stock inventory checks, stock reconciliation, contract verification and follow up for customers, and many other duties to insure the security of Greentree's stock collateral. In charge of a five state area and 65-70 dealers in that area.
Bachelor , Liberal Arts for the Human Services , 1995