Troy Johnson
Social Media Strategist, Web Content Manager and IT Project Manager
- Location
- Greater Atlanta Area
- Industry
- Information Technology and Services
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Troy Johnson's Overview
- Current
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- Consultant at Spartan Services (Sole Proprietorship)
- Past
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- Volunteer at The Career Ministry
- Chair - Venues, Technology at RE: FOCUS ON CAREERS
- Freelance Proofreader at Sovereign Press
- Knowledge Management Project Manager – Global at Hewlett Packard
- Knowledge Management Project Manager – Americas at Hewlett Packard
- eServices Technical Support Engineer III at Compaq
- Technical Support Engineer III at Compaq
- Education
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- The University of Georgia
- Recommendations
-
13 people have recommended Troy
- Connections
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500+ connections
- Websites
Troy Johnson's Summary
I am an IT Project Manager with an expertise in Knowledge Management and Web Content Management Systems. I have been responsible for the entire life cycle, from content creation to data archival, of web portals for much of my career. My achievements have included significant contributions to cost savings efforts at the global level and I have led teams that consistently met their goals on time and on budget.
Recently, I have moved more into the area of marrying my communications skills and my technical background to speak to a non-technical audience. My goal has been to empower my customers and show them the real power of the Web and Social Networking technologies to drive their goals and their business success.
I enjoy leading teams of creative people to attack and solve technical problems. My real passion is to always help others succeed at their goals.
Specialties
• IT Project Manager
• Web Content Development Manager
• Strategic Planning
• Demonstrated Success Leading Multi-Disciplinary Global Teams
• Effective Technical Communicator
• Able To Multi-task And Thrive In A Deadline Driven Atmosphere.
• Strong Content Skills and Attention to Accuracy
• Quality Control and Data Analysis Experience
• Data Mining, Research and Fact-Checking
• Mentoring and Coaching
• Social Networking Technologies expertise
Troy Johnson's Experience
Consultant
Spartan Services (Sole Proprietorship)
June 2006 – Present (5 years 8 months)
I help my clients leverage the power of the Internet to change the world.
Need a website built...no problem, but then anybody can do that with free software from Download.com.
What Spartan Services really delivers on is helping you create a website that meets three fundamental requirements.
• A focus on your customers and their expectations.
• A focus on your goals.
• A focus on what is possible within the budget and schedule of the project.
Volunteer
The Career Ministry
January 2007 – December 2010 (4 years)
Volunteer at the Career Ministry assisting with Technology issues. The Career Ministry is an ecumenical outreach program of St. Catherine of Siena Church, dedicated to bringing the employer and the career seeker together for the benefit of all.
Chair - Venues, Technology
RE: FOCUS ON CAREERS
August 2007 – January 2010 (2 years 6 months)
www.refocusoncareers.com
RE:FOCUS ON CAREERS is the premier networking organization dedicated to helping professionals with career development throughout the lifecycle of their careers.
Our members are provided with tools to grow and promote business relationships, create and develop job leads and contacts, and continue on a successful career path.
Members have access to networking meetings and career workshops, use of resource library, community service opportunities, an online chat arena in which to share contacts, job, networking, and volunteer opportunities, and receive discounts to national and local businesses and services, and more!
Knowledge Management Project Manager – Global
Hewlett Packard
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
2005 – 2006 (1 year)
Promoted to the global team responsible for implementing an integrated, systematic approach to identifying, managing, and sharing all of Hewlett Packard's support information assets, including databases, manuals, and experience held by individual workers into web-based support documentation to assist technical support agents and external customers with solutions as quickly and efficiently as possible.
Knowledge Management Project Manager – Americas
Hewlett Packard
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
2002 – 2005 (3 years)
Promoted to the Americas region team responsible for implementing an integrated, systematic approach to identifying, managing, and sharing all of Hewlett Packard's support information assets, including databases, manuals, and experience held by individual workers into web-based support documentation to assist technical support agents and external customers with solutions as quickly and efficiently as possible.
eServices Technical Support Engineer III
Compaq
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
2001 – 2002 (1 year)
Technical support engineer testing a variety of new support methods for Compaq products including web-based chat and email support. Responsible for training technical support personnel on new methodologies/ technology after adoption. Lastly, began to take product documentation projects as eServices program evolved and took on new duties with HP/ Compaq merger.
Technical Support Engineer III
Compaq
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
1999 – 2001 (2 years)
Supported telephone customers for all Compaq commercial hardware products (notebooks, handhelds, desktops, workstations and servers), all Microsoft operating systems and Microsoft Office products.
Troy Johnson's Skills
Troy Johnson's Education
The University of Georgia
1988 – 1994
Troy Johnson's Additional Information
- Websites:
- Interests:
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New Technology and trends, Social Networking Technology, Archaeology and History
- Groups and Associations:
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AmeriCorps CERT Program
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- Honors and Awards:
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5 'Quality Service' awards over the course of my career with Compaq & Hewlett Packard
Contact Troy for:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
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