
Collector of Business Shortcuts who enables clients to generate double- and triple-digit performance breakthroughs.
Greater Atlanta Area

Collector of Business Shortcuts who enables clients to generate double- and triple-digit performance breakthroughs.
Greater Atlanta Area
On your climb to the top, you’ve reached the plateau. It's pleasant there -- nice view, easy walking -- but you’re not getting any closer to the peak. So how do you climb higher? If you knew how, you would.
I help individuals and organizations learn how to climb beyond the plateau. Soon they're able to see the blind spots that block their progress toward the summit. I've learned that those blind spots come from fear of a future outcome. That feared outcome appears to us as trouble and threatens to hold us back.
We must be willing to cause trouble -- and assume responsibility for those troubles -- if we want to break through performance barriers and rise above our plateau.
Leaders hire me when they want to make a statement. "Trouble is not a problem. Complacency is."
Organizations hire me when they want to see results. I often speak at association conferences, company meetings and sales rallies. Together we create a legion of Trouble Breakers who become an unstoppable force for creating shortcuts to performance improvement within their companies.
• Authorship:
Author of Let Your Customer Sell You, and co-author of Fantastic Customer Service Inside and Out. Breakthrough advice regularly appears in many national and regional publications such as Selling Power Magazine, The Atlanta Journal-Constitution, and Roller Skating Industry Magazine.
• Other mentionables:
- Past president of National Speakers Association (NSA) Georgia State Chapter (NSAGA)
- Founding board member of the Technology Association of Georgia (TAG)
- Co-Founder of the Technology Marketing Association in Atlanta (TMA)
- VP of Communications for Speakers Roundtable, the only Toastmasters International advanced club in Atlanta.
Performance improvement, business shortcuts, keynote speaker, author, sales, leadership, marketing
(Privately Held; 1-10 employees; Management Consulting industry)
1998 — Present (11 years)
Business performance improvement through education, consulting and speaking. Our clients, who include:
• ADP
• Nortel Networks
• Auto Nation
• Akzo Nobel
• Giant Eagle
• Oracle/ Siebel Systems
... enjoy programs that help them discover and use business breakthroughs to generate more revenues, more productivity, with more simplicity, and more confidence.
Original company name was Panache and Systems.
(Public Company; 10,001 or more employees; AKZA; Chemicals industry)
1995 — 1998 (3 years)
The world's largest paint company. Managed the sales team for the North American systems group.
(Privately Held; 11-50 employees; Computer Software industry)
1994 — 1995 (1 year)
Managed sales of mechanical engineering software and workstations for Computer Aided Design (CAD).
(Privately Held; 11-50 employees; Computer Software industry)
1992 — 1994 (2 years)
Computer systems for mechanical contractors and HVAC-R service firms.
(Public Company; 1001-5000 employees; Computer Software industry)
1986 — 1992 (6 years)
Computer systems for car dealerships.
(Privately Held; 51-200 employees; Computer Software industry)
1984 — 1986 (2 years)
Computer systems for credit unions.
(Privately Held; 11-50 employees; Security and Investigations industry)
1981 — 1984 (3 years)
Electronic security, fire alarm and video systems.
(Public Company; 10,001 or more employees; Electrical/Electronic Manufacturing industry)
1979 — 1981 (2 years)
Electronic fire alarm, life safety and clock systems for new commercial and industrial construction projects.
Electical Engineering
Boating, Fishing, Hockey, Waterskiing, Wakeboarding, Travel, Learning