Entrepreneurial Product Manager / Disruptive Innovator at eBay
San Francisco Bay Area
Entrepreneurial Product Manager / Disruptive Innovator at eBay
San Francisco Bay Area
Entrepreneurial product manager skilled at conceptualizing market-driven product features, rigorous business analysis, evangelizing ideas, and guiding products from conception to creation. My strengths include building customer-centric product experiences and the ability to solve problems in a way that marries the analytical with the creative.
• E-commerce experience spans work on both the buyer experience and seller experience, auctions and fixed price, and paid and free listing models.
• Online Advertising experience encompasses work with display and text advertising, using CPC and CPM models.
• Social Media experience includes the creation of a popular fashion website, recently named a Top 50 site by Time Magazine.
I'm an experienced panelist and speaker, with speaking engagements at Web 2.0 Expo and Stanford University. I'm also a sought out shopping and style expert, interviewed by national publications from the Wall Street Journal to Real Simple Magazine.
Product Management, Product Strategy, E-commerce, Social Commerce, Classifieds, Online Advertising, Online Media, Social Media, Blogging, Fashion, Evangelism
• Creating compelling user experiences for global consumer internet websites using both traditional and agile development methodologies.
• Developing creative solutions for real world problems.
• Getting Things Done.
(Public Company; ebay; Internet industry)
August 2007 — Present (2 years 4 months)
Senior Product Manager, Buyer Experience (2008 - Present)
• Reduced Bad Buyer Experiences by showcasing critical item information in a project that touched nearly every piece of the eBay site, from the listing flows to View Item, Checkout, and the API.
• Won a “Whatever It Takes” award for leading an agile development team to take the eBay Daily Deal product from concept to launch within two months.
• Introduced Buy It Now and PayPal on Mature Audiences listings, which led to double digit revenue growth within a month of launch.
• Co-developed product vision for Highlighting Deals to support the “Deals Worth Talking About” company strategy.
Senior Product Manager, Disruptive Innovation (2007 - 2008)
• Managed cross-functional team to build eBay applications on Facebook, leading to four filed social commerce patents.
• Served as eBay’s social commerce expert and acted as a consultant to internal groups, from Internet Marketing to Motors.
• Presented at Web 2.0 Expo and BlogHer Business on social commerce as an evangelist for eBay Innovation.
• Wrote product requirements and managed a cross-functional team through launch to add buyer notifications to the API.
• Won internal Skunkworks competition for a web app that allows affiliates to create a professional online store in minutes.
(Online Media industry)
March 2005 — Present (4 years 9 months)
Named a Top 50 website by Time Magazine, Omiru is a style and shopping website dedicated to the concept of real style for real people.
• Omiru is a top-tier style site that has been featured in publications large and small, from the Wall Street Journal to the Palo Alto Daily News.
• Omiru has established me as a sought-after fashion expert, quoted on Yahoo! Health and Fortune.com.
• I currently lead a geographically distributed editorial team to produce top-quality style content 5 days a week.
(Privately Held; Animation industry)
July 2006 — August 2007 (1 year 2 months)
• Increased classifieds traffic 86% in two months through UI and navigation improvements.
• Managed partner relationships with Tribune and Gannett, launching co-branded newspaper classifieds sites, including the Chicago Tribune and the Orlando Sentinel.
• Led a cross-functional team through the entire product lifecycle to develop site registration and member profiles.
• Headed usability testing for the redesigned Topix homepage. Conducted $10,000 worth of homepage usability testing for only $200.
(Public Company; KRI; Online Media industry)
April 2006 — June 2006 (3 months)
• Wrote product requirements, evaluated vendors, and selected a financial data partner, resulting in a 30% cost savings.
• Managed vendor implementation, developed the project plan, and presented changes to the stakeholders and customers.
• Created and implemented a financial model for advertising partnerships, streamlining the deal evaluation process.
• Increased effective CPM over 1000% for our personals partner by modeling the deal.
(Public Company; KRI; Online Media industry)
January 2005 — March 2006 (1 year 3 months)
• Analyzed traffic, conversion rates and ad inventory to develop revenue models for major initiatives.
• Co-developed Community Publishing strategy that resulted in 1MM incremental PVs and 20K comments monthly.
• Co-developed Mobile strategy, interviewed vendors, and evaluated term sheets.
• Coordinated monthly All Hands meetings, polishing both the written and spoken message.
• Created weekly internal newsletter covering the digital space, including earnings reports and news headlines.
eCommerce, social shopping, and anything at the intersection of shopping, community, and technology.
Phi Beta Kappa
Tau Beta Pi
Technology Assist By Students
Founder of Time Magazine Top 50 Site (2008)
Speaker at Web 2.0 Expo (2008)
Knight Ridder Scholar, Class of 2000