Computer Consultant And Freelance Writer
Greater Chicago Area
- Current
-
- President at Guidry Consulting, Inc.
- Past
-
- Instructor, Business Division at College of Lake County
- Senior Network Administrator, Dean's Office, McCormick School of Engineering And Applied Science at Northwestern University
- Technical Support Supervisor, Sales Dept. at Pearson Scott Foresman
- Technical And Internet Specialist, Publishing Technology Dept. at Pearson Scott Foresman
- Assistant Systems Administrator at Northwestern University
- Education
-
- Northwestern University
- Recommended
-
3 people have recommended Triona - Connections
-
49
connections
- Industry
- Computer & Network Security
- Websites
Triona Guidry’s Summary
Freelance computer consultant and writer with nearly twenty years of IT experience, specializing in small business and home computer users. Skills include tech support for PC (Windows) and Mac, plus server technologies like Windows Server, Apple XServe, Novell Netware, UNIX and more. Other skills include computer networking, security, firewalls, disaster recovery, web design and more. My writing experience consists of everything from novels to articles, essays, brochures, newsletters, press releases, web site copy and blogs. Available to meet your computer needs, including on-site tech support in northwest Chicago suburbs. Interested in writing opportunities, particularly involving computers and the Internet. Available as a speaker or trainer on computer topics.
Triona Guidry’s Specialties:
computers, Internet, web design, writing, Windows 9x-Vista, Windows Server, Mac System 6-Mac OS X, UNIX, Linux, Solaris, Novell NetWare, networking, security, firewalls (including Cisco), antivirus, anti-spyware, Microsoft Office, Adobe CS3, Dreamweaver, Photoshop, Acrobat, HTML, CSS, disaster recovery, intrusion detection, small business, consumers, home offices
Triona Guidry’s Experience
-
President
Guidry Consulting, Inc.
(Computer & Network Security industry)
1998 — Present (11 years)
Provide computer services for business and home users including tech support for Windows clients (95, 98, NT, 2000, XP, Vista), Windows Server (NT, 2000, 2003, 2008), Mac clients (System 6, 7, 8, 9, and Mac OS X), Mac OS X Server, Novell NetWare, UNIX, Linux, and more. Provide systems administration, networking, and security. Also provide web development including graphic design, site creation and maintenance, search engine optimization, and Web 2.0 technologies like blogs and social networking. Perform all tasks related to the business including administration, accounting, and marketing.
-
Instructor, Business Division
College of Lake County
(Educational Institution; 501-1000 employees; Higher Education industry)
2001 — 2002 (1 year)
Instructor for PC Operating Systems (for the A+ certification exam) and Introduction To Local Area Networks. Developed all course materials including syllabi, lectures, handouts, labs, homework assignments, projects, tests and exams. Mentored students pursuing careers in information technology.
-
Senior Network Administrator, Dean's Office, McCormick School of Engineering And Applied Science
Northwestern University
(Educational Institution; 1001-5000 employees; Higher Education industry)
October 1996 — October 1998 (2 years 1 month)
Managed mixed-platform environment with Windows NT, UNIX and NetWare 3.x/4.x servers and Windows 9x/NT, Macintosh, and UNIX clients. Tasks included 24/7 emergency support, design and implementation of integrated backups, routine maintenance, systems security and intruder detection. Created help desk department providing telephone, email, and in-person support, with a database-driven call tracking system and intranet web site. Supervised support personnel. Created policies, departmental support strategies, and training with custom-designed classes and related documentation. Funded by a multi-million dollar grant from Hewlett-Packard, created four 20-workstation computer labs with Windows NT mirrored servers and dedicated WAN-based backup system. Deployed servers and client workstations, provided general technical support. Member of Northwestern University IT security team NU/CERT.
-
Technical Support Supervisor, Sales Dept.
Pearson Scott Foresman
(Public Company; 10,001 or more employees; PSO; Publishing industry)
1995 — 1996 (1 year)
Managed support desk for 300+ sales personnel in remote offices nationwide, using Windows 9x and Macintosh laptops. Supervised support team. Generated procedural manuals for technicians and company-wide hardware and software standards. Assisted in creation of support desk for sales personnel nationwide, using Windows and Macintosh laptops. Created database system for call tracking, hardware inventory, and software licenses. Organized configuration and deployment of equipment. Provided tech support and emergency support. Developed training classes for Windows 9x and Macintosh systems. Managed NetWare-based system
for custom book tracking, including beta-testing and documentation. -
Technical And Internet Specialist, Publishing Technology Dept.
Pearson Scott Foresman
(Public Company; 10,001 or more employees; PSO; Publishing industry)
1994 — 1995 (1 year)
Planned Internet connectivity solutions for Windows and Macintosh computers. Developed company-wide policies and Internet software standards. Created course curricula for IT staff and end users on dialup procedures, Internet use, email and web browsing. Provided help-desk tech support for Windows and Macintosh systems. Configured and deployed PC and Macintosh equipment.
-
Assistant Systems Administrator
Northwestern University
(Educational Institution; 1001-5000 employees; Higher Education industry)
1991 — 1994 (3 years)
Provided technical support for 15,000+ users in mixed-platform environment consisting of Windows, Macintosh, and UNIX systems. Supervised group of 8-10 student consultants. Diagnosed network problems across campus WAN. Provided telephone and walk-in support for all computer labs on campus. Wrote training documentation for IT staff and end users. Configured and deployed systems for use in labs. Performed backups for UNIX, NetWare, and VAX systems. Aided in administration of UNIX workstations. Monitored security and aided FBI investigations of hacker activity on campus network. Supervised backups, performed routine duties, installed and upgraded software. Managed mirror site for Macintosh shareware software. Consultant for Northwestern community on computer use, setup, and networking.
Triona Guidry’s Education
-
Northwestern University
Computer Studies 1991 — 1994
Additional Information
Triona Guidry’s Websites:
Triona Guidry’s Interests:
computers, Internet, information technology, small business, home business, freelancers, writing, web design, blogs
Triona Guidry’s Honors:
Better Business Bureau Complaint-Free Award
Triona Guidry’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
