
Enrollment Counselor, University of Phoenix
Phoenix, Arizona Area

Enrollment Counselor, University of Phoenix
Phoenix, Arizona Area
Sales and marketing executive with a background in direct sales, telesales and sales management. Experienced in national account management and in branch operations management. Marketing experience includes direct marketing, telemarketing, Internet marketing, advertising and public relations work.
Sales and marketing, advertising, public relations, call center management, competitive analysis, Internet marketing, event planning, image and brand awareness and project management.
(Public Company; APOL; Higher Education industry)
October 2006 — Present (3 years 2 months)
Responsible for advising undergraduate and graduate students regarding admissions and degree completion requirements, as well as enrolling students for the University's graduate, undergraduate and certificate programs, requiring the use of judgment and discretion on a periodic basis. This includes developing academic plans for degree or certificate completion, following standardized University guidelines and procedures.
(Privately Held; 11-50 employees; Publishing industry)
November 2005 — September 2006 (11 months)
Duties included selling advertising space, writing proposals, making effective sales presentations, managing a team of 3-5 sales people, working with a promotions manager and coordinating all sales efforts.
(Privately Held; 1-10 employees; Real Estate industry)
July 2004 — October 2005 (1 year 4 months)
Oversaw the development of policies, procedures and objectives for marketing the organization's products and services. Managed product/service development, pricing, marketing budgets and objectives. Directed marketing staff and distributors, accounted for marketing goals and production of marketing materials, campaigns and vendor relationships. Developed marketing strategies, evaluated market conditions and recommended policy changes to encourage maximum sales activity and provided marketing expertise to executive management team.
(Privately Held; 51-200 employees; Logistics and Supply Chain industry)
May 1998 — June 2004 (6 years 2 months)
Business Development responsibilities for North American Van Lines agent included outside national account sales for multiple service lines.
Marketing Director responsibilities included campaign management for five agency locations in Arizona, Nevada and New Mexico. Service offering campaigns included telemarketing, direct mail, and Internet marketing and included yellow page advertising management for multiple locations.
General Manager responsibilities included departmental oversight of Tucson branch office to include national account sales, corporate marketing efforts, operations department, interstate and local dispatch, administration, customer service and payroll departments.
(Privately Held; 201-500 employees; Information Services industry)
April 1996 — April 1998 (2 years 1 month)
Sales Manager for $100M a year direct marketing company of east coast infomercial guru Brad Richdale. Personally responsible for $1M in annual sales volume attained during employment as well as managing a sales team responsible for $10M in annual sales. Additional responsibilities included System Administrator of StrataDial predicative dialing system to include company wide system training, agent reporting and database administration.
(Privately Held; 51-200 employees; Financial Services industry)
December 1994 — March 1996 (1 year 4 months)
Call Center Manager for multiple product line cold call and renewal outbound call center. Responsible for 100 employees on each of two shifts to include monitoring and verification departments as well as day-to-day computer systems and predictive dialer management. Knowledgeable in EIS call center operations as well as standard PC operations to include UNIX and Windows programs such as Microsoft Word, Excel, PowerPoint, Publisher and various telecommunications software.
(Privately Held; 11-50 employees; Consumer Electronics industry)
January 1994 — November 1994 (11 months)
Team Leader in a direct sales environment. Experience in team management, finance contracts, employee training as well as general sales training. Extensive maintenance and repair work with Kirby Home Care Systems as well as one-on-one work with various home janitorial equipment.
Bachelor of Science , Business Marketing , 2009 — 2011 (expected)
Associate of Arts , Psychology , 2007 — 2008
Aerospace Engineering 1992 — 1994
Diploma , 1988 — 1992
Greater Phoenix Chamber of Commerce, 99AZ Business Executives Group, Ryze Phoenix, Progressive Arizona Network, Arizona Sales Professionals