Associate Operations and Support Analyst at Gerdau Ameristeel
Greater Atlanta Area
Associate Operations and Support Analyst at Gerdau Ameristeel
Greater Atlanta Area
VMware virtualization, Windows Administration, TCP/IP, Linux firewalls using IPTables, Wireless/Network design and Administration, Web application programing and scripting, Joomla Document Management System, Motorola hand held computers/scanners, Motorola Mobility Services Platform (MSP), Motorola RF Management Suite (RFMS), Cool Sign Signage Management system.
(Privately Held; Mining & Metals industry)
February 2006 — Present (3 years 11 months)
• General support of users:
o Password resets
o Application support
o Video/audio editing or transcoding
o Image and graphic manipulation
o Hardware diagnostics and repair
o Network diagnostics and repair
• Special support of maintenance RM/MS:
o Diagnose and support of network as requested
o Assist with special projects
• Manage all onsite DVR systems
• Manage VMWare infrastructure:
o ESX servers
o Ace2 implementation
• Create and manage support tools:
o Created and manage Bart’s boot disk for diagnosing and loading PCs
o Built automation script for testing of corporate purchasing system that was used by other mill technicians
o Created and manage Linux firewall gateway for the rolling mill
o Built and manage scripts for backing up Bright Bar, and 5s of public drive
• Manage all North American Mobile units/Scan guns:
o In charge of creating and managing software “packages” (not the applications themselves but how they load and are configured on the guns), settings and how the guns behave in general outside of the application
o 6 current implementations and several custom personally written scripts for synchronizing time, managing software, and loading devices.
o Directly support all GNA mill techs and users on hardware support, and software when it involves settings for the gun or how the application is loaded on the gun.
• Manage Corporate MSP Server:
o Manage the corporate server that handles all management of the scan guns and their software
o Updates/patches
o Direct support of the MSP software itself
o Managing all of the packages and there policies as they apply to the guns and there sites such as mills and downstream operations.
• Worked on the team that selected and setup the Cool Sign communications system and am currently managing it.
• One of two representatives for GNA on the Gerdau Corporate committee to select and implement Laptop backup and drive encryption
(Consumer Services industry)
January 1999 — Present (11 years )
Epperson's computer consulting is a computer consulting group that specializes in medical offices. They are experienced in digital charting systems for general medical offices and specialty systems for dental offices. They service the entire office infrastructure from the servers to the desktops, and the wiring in between.
(Public Company; 10,001 or more employees; TIN; Paper & Forest Products industry)
January 2001 — January 2005 (4 years 1 month)
I wrote several Web apps including a Lockout Tag out system, and a Document Management system. I used PDFLib to create on the fly dynamic PDFs for lock out tag out forms.
1999 — 2004
Acrosports, Roller blading, Volleyball, Gadgets, Technology