
Principal & Chief BPM Strategist at SRA International
Washington D.C. Metro Area

Principal & Chief BPM Strategist at SRA International
Washington D.C. Metro Area
Nathaniel Palmer is a Principal and Chief BPM Strategist with SRA International, Inc. [NYSE: SRX] a $1.5 Billion system integrator based in Washington, D.C., where he serves as a leader of the BPM and SOA Practice.
Also Editor-in-Chief of BPM.com, as well as the Executive Director of the Workflow Management Coalition.
Previously Director, Business Consulting for Perot Systems Corp, working under process guru Jim Champy and serving as a primary BPM maket SME and general ombudsman for a variety of global clients.
Spent over a decade with Delphi Group as Vice President and Chief Analyst, building the firm’s two largest and most successful business lines, growing from $0 to over $10 million inside of 5 years.
Post-Perot, built a vertically-integrated business model covering nearly all aspects of the BPM sector (standards, consulting, research, publishing and education) aligned with market leaders and top brands; continues to maintain a high-profile in press/IT community through published articles, commentary, media appearances, and conference presentations.
Author of several dozen research studies as well as co-author of the critically-acclaimed management text “The X-Economy: Profiting from Instant Commerce” (Texere, 2001)
Contributing author to “The BPM and Workflow Handbook,” “BPM in Practice,” and “The Encyclopedia of Database Systems” (Springer, 2009.)
Featured in numerous media ranging from Fortune to The New York Times, plus over 100 by-lined articles in IT publications such as CIO and InformationWeek. He has also been featured as a guest expert on National Public Radio and World Business Review.
He is a regular speaker at leading forums including the Gartner BPM Summit, BTA's SOA Symposium, Enterprise Transformation For Government, Business Process eXcellence, ProcessWorld, plus industry and user group events.
Business Process Management, Service-Oriented Architecture, Technology Innovation, Green Tech; Government Transformation; Business Development, Entrepreneurship
(Public Company; SRX; Information Technology and Services industry)
September 2008 — Present (1 year 4 months)
I am pleased to announce I have joined SRA International. Not being an employee for years now, and never thinking I would again, I’m as surprised as anyone. Yet after collaborating with the team here for the last year, I found SRA to be the most compelling organizational I have ever had the privilege to be a part of. The commitment to excellence is extraordinary, as the quality and background of my peers. I am awe struck by the SRA team, where they come from and what they are doing. SRA strives to be best-in-class across every line of business. To me there is no question we will realize that goal in BPM. As for Transformation+Innovation, it will continue delivering high-value research, training and conferences. I will no longer be part of the day-to-day operation, but will still contribute to its on-going success. Yet I couldn't be more pleased with the people and opportunities here. Drop me a note if SRA sounds exciting to you too. We're hiring!
(Privately Held; 11-50 employees; Accounting industry)
April 2007 — Present (2 years 9 months)
Responsible for the editorial direction and content of the industry's leading destination site for Business Process Management. We accept bylined contributions and relevant news releases. To be considered for publication on BPM.com for a bylined article, text with diagrams should be sent softcopy Word or HTML (NOT PDF.)
Each published article will have an “About The Author” at the end with no more than 150 words. It is the publisher’s discretion whether or not contact information will be included. Submissions for online publication can be made at any time and, once accepted, will normally be published within 4-6 weeks. Contact editor[at]bpm.com for details.
(Privately Held; 11-50 employees; Computer Software industry)
September 2006 — Present (3 years 4 months)
The Workflow Management Coalition, founded in August 1993, is a non-profit, international organization of workflow vendors, users, analysts and university/research groups. The Coalition’s mission is to promote and develop the use of workflow through the establishment of standards for software terminology, interoperability and connectivity between workflow products. Consisting of over 300 members worldwide, the Coalition is the primary standards body for this significant software market.
(Information Technology and Services industry)
2003 — Present (6 years )
Elected to 3 member board; providing financial and operational oversight to a municipal water utility serving multiple towns
(Management Consulting industry)
December 2005 — September 2008 (2 years 10 months)
Demonstrated track record of identifying and winning business through with a network of partners and subs.
Built advisory services practice with repeat clients in U.S. and abroad, focused on an audience of CEOs, CTOs, and investors; established network of consultants (worldwide) with recognized leadership in key areas of process management.
Lead comprehensive coverage across the global BPM market through the acquisition or management of sector leaders; building one of the single largest networks of BPM buyers, vendors, consultants and experts.
Launch scalable market research capacity with operations in the U.S., India, U.K. and the Philippines; capabilities include advanced statistical analysis and chart development.
Founded an annual conference (since 2006) on Business Transformation featuring leaders such as Undersecretary Thomas Modly, CIO and Deputy Director of National Intelligence Dale Meyerrose, BTA Director David Fisher, and many other recognized leaders.
(Public Company; 10,001 or more employees; PER; Information Technology and Services industry)
December 2003 — December 2005 (2 years 1 month)
Managed multiple lines of business in consulting and education; served as go-to contact for BPM on new bids and existing customer sites; vetted new vertical opportunities as well as potential service offerings and 3rd party relationships.
Developed a packaged set of training and consulting methods called the BPM Bootcamp, delivered to variety of teams representing Perot Systems staff, internal practitioners among end user organizations (both commercial and government) as well as other service providers; developed the industry’s first practical certification program, the BPM Blackbelt.
(Privately Held; 51-200 employees; Management Consulting industry)
February 1992 — December 2003 (11 years 11 months)
(Public Company; 10,001 or more employees; IBM; Computer Hardware industry)
February 1991 — February 1992 (1 year 1 month)
Re-opened previously closed territory
Grew sales by 300% over previous territory record
raising my children; architecture and historical preservation; business transformation and entrepreneurship; social technologies and new product development
Association for Information and Image Management (AIIM), member since 1992
eDOC Magazine, Editorial Council, 2003 – present
Council of Technology Advisors, invited member, 2003 – present
COMNET, Board of Advisors, 2002 – 2004
AIIM Laureate for Workflow
Master of Information Technology
BPM Master Black Belt
Board Member, AIIM New England, 2004-present
AIIM Accreditation Committee, elected member, 1998-1999
COMDEX, key advisor and contributor, 1998 - 2002
KM World, partner, advisor, and contributor, 1998 – 2001