Theresa Putkey

Current

• Consultant at Key Pointe Usability Consulting, Inc

Past

• Writer and Requirements Analyst at MPS Development

Education

• University of California, Davis
• Simon Fraser University
• Software Productivity Centre

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Recommended

14 people have recommended Theresa

Connections

213 connections

Industry

Information Technology and Services

Websites

• Key Pointe Usability Consultin

Theresa Putkey’s Summary

Key Pointe focuses on usability, information architecture and technical communications.

Please see www.keypointe.ca for a weblog and portfolio.

Theresa Putkey’s Specialties:

Combining business goals with customer needs to help users FIND information.

Theresa Putkey’s Experience

• Consultant

  Key Pointe Usability Consulting, Inc

  (Computer Software industry)

  July 2004 — Present (5 years 1 month)

  Key Pointe Usability Consulting, Inc. focuses on usability in information architecture and content strategy.

• Writer and Requirements Analyst

  MPS Development

  (Computer Software industry)

  December 2000 — August 2004 (3 years 9 months)

  - Created mock-ups and specifications for software design
  - Interpreted business and functional requirements to write end-user documentation
  - Designed online help systems around needs of user
  - Pushed other writers to constantly consider needs of user
  
  - Collaborated with other writers to create and maintain in-house style guides
  - Cut down redundancies by implementing single-sourcing
  - Transformed existing product documentation to HTML Help
  - Spearheaded and standardized departmental standards and styles
  
  - Built relationships with other departments to ensure knowledge sharing
  
  - Managed activities of various junior technical writers

Theresa Putkey’s Education

• University of California, Davis

  B.A. , Religious Studies; Philosophy , 1996 — 1998

• Simon Fraser University

  Writing and Publishing Program

  Classes taken:
  - Applied User Interface Design
  - Document Management Standards

• Software Productivity Centre

  Requirements Analysis

  Classes taken:
  - In Search of Excellent Requirements
  - Writing Excellent Requirements: Hands On

Additional Information

Theresa Putkey’s Websites:

• Key Pointe Usability Consultin

Theresa Putkey’s Interests:

Technical writing, web content, content strategy, information interaction

Theresa Putkey’s Groups:

STC: Canada West Coast Past-President
Information Architecture Institute
Usability Professionals Association

•    Usability Professionals' Association International (UPA-I)
•    Society for Technical Communication

Theresa Putkey’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch