
Reference and Instruction Librarian - Penn State University - Great Valley School of Graduate Professional Studies
Raleigh-Durham, North Carolina Area

Reference and Instruction Librarian - Penn State University - Great Valley School of Graduate Professional Studies
Raleigh-Durham, North Carolina Area
I am an academic librarian focusing on reference and instruction services with experience providing research assistance and managing electronic resources.
I am a strong believer in establishing deliberate professional relationships with all the stakeholders of my work. This means understanding and carefully assessing how my work-life affects and is affected by the work-lives of others.
General and specialized reference services, instruction, instructional design, electronic resources management, collaborative communication, staff development, Web 2.0 and library 2.0 dialogue
(Educational Institution; Higher Education industry)
February 2009 — Present (10 months)
- Reference services to graduate professional students
- In-class instruction and library orientation
- Emerging technology outreach
- Other duties as assigned :-)
(Primary/Secondary Education industry)
November 2008 — December 2008 (2 months)
- Advising on creation of Access database to migrate data from an Excel-based information management structure
- Supporting data cleanup and data collection during migration
- Training staff on using Access database in a shared environment
(Educational Institution; 10,001 or more employees; Higher Education industry)
September 2006 — August 2008 (2 years )
Davis Library, University of North Carolina at Chapel Hill
• Regular hours at busy reference desk in research library
• Interacted with patrons face-to-face, via chat/IM, and by phone
• Provided reference services primarily in social sciences, humanities, business, & documents
• Completed collection management projects
• Member of a team developing subject and course guide websites
• Prepared procedures manual for serial shelf-marking and binding
(Educational Institution; 10,001 or more employees; Higher Education industry)
August 2005 — August 2006 (1 year 1 month)
Davis Library, University of North Carolina at Chapel Hill
• Maintained 24,000+ current e-subscriptions
• First-contact for e-resources troubleshooting for patrons, vendors, and staff
• Prepared statistical reports on e-resources use
• Drafted procedures manual for section work-flows
(Educational Institution; 10,001 or more employees; Higher Education industry)
August 2004 — August 2005 (1 year 1 month)
Davis Library, University of North Carolina at Chapel Hill
• Processed check-in and claimed missed issues for 3,600+ print subscriptions
• Worked daily in INNOPAC and Millennium Silver Integrated Library Systems
• Supervised two check-in assistants for six months
• Updated procedures for check-in and claiming functions
• Provided staff training in check-in and claiming during migration to new ILS
(Public Company; 10,001 or more employees; PSO; Publishing industry)
September 2002 — August 2004 (2 years )
World Languages Department
• Worked with various editorial teams to acquire, develop, produce, and market top college Spanish textbooks
• First point of contact for authors, sales representatives, and book reviewers
MS , Library Science , 2005 — 2008
BA , English , 1998 — 2002
Spanish and Romance Languages, Library Reference and User Services, Web Design
American Library Association, North Carolina Library Association, Librarians Association of UNC Chapel Hill, School of Library and Information Science at UNC-CH, Focus
Full scholarship to graduate school (http://www.lib.unc.edu/cala), Scholarship to attend libraries seminar in Oxford UK