Tom Brophy

Past

• Contractor at G.L. Mezzetta, Inc.
• IT/Systems Administrator at Ryan Associates
• Central Services Center Technician at All Covered

• Consultant at Spherion Professional Services
• Network Manager at Tesseract / Empagio
• Network Engineer at EACS (Sole Proprietorship)
• Corporate Sales at Computerland / Infomax management group

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Education

• College of the Redwoods

Recommended

9 people have recommended Tom

Connections

108 connections

Industry

Information Technology and Services

Tom Brophy’s Summary

IT, Manager/Administrator, 20 years experience with networks used in high tech industries such as computer manufacturing, Software developement and other corporate implementations. Strong problem solving skills with a logical methodology. Able to describe complex issues to non technical personel. Adaptive self-starter. Reliable and productive. Able to perform under stress.
Team player with an intuitive sense for prioritizing work and keeping expenditures in line with the business needs and goals of the organization.

Tom Brophy’s Specialties:

Windows Server, Active Directory, Exchange Server, Terminal Services, Remote Desktop, Insight Mngr, Linux RH, Novell Netware NDS eDirectory, Lotus Notes Domino Mail, SharePoint, TCPIP DNS DHCP NAT FTP SPX, Appletalk, WiFi, Routers/Firewalls Cisco, SonicWall, Nortel, Juniper, VPN Tunnels, Arcserve, BackupExec, Symantec AV Control Center, Ghost, Postini, TrendMicro ScanMail & IMHS, SpamPolice, Pest Patrol, MS/SQL, Oracle DB2, Sybase, Goldmine, Crystal reports, MS/Office, Project, Visio, Spectrum.

Tom Brophy’s Experience

• Contractor

  G.L. Mezzetta, Inc.

  (Privately Held; Food Production industry)

  March 2009 — August 2009 (6 months)

  Contract with a Specialty Foods Producer in Napa Valley
  Windows Active Directory Network and Exchange eMail administration
  Responsible for daily backup and disaster recovery
  Discovery and evaluation of Hosted eMail filtering solutions
  Network Infrastructure evaluation and upgrades
  Server platform migration to Virtual Server environment using VMware
  Management of Virus, malware/adware protection using Symantec AV, SonicWall and Postini
  Lead in upgrading VOIP system to current server platform
  Helpdesk and trouble ticket management and response on SharePoint

• IT/Systems Administrator

  Ryan Associates

  (Privately Held; 51-200 employees; Construction industry)

  March 2008 — November 2008 (9 months)

  Administrate all levels of IT department
  Develop and deploy desktop standard configurations
  Lead for company refresh project for desktops, laptops and servers
  Worked as part of a team to upgrade the Enterprise network infrastructure to an MPLS environment with 4 regional offices
  Upgraded Regional Office servers and network infrastructure in Napa, New York, Kona and Oahu
  Helped implement DFS and reallocate network resources for remote and regional employees
  Lead in upgrading 3Com VOIP system at headquarters and implementation at one regional office
  Network and eMail administration for 150+ users 50% mobile
  Responsible for backup and disaster recovery strategy and implementation
  Management of Virus, malware/adware protection using TrendMicro Office Scan, Spyware Doctor and Postini, System update management using WSUS
  Helpdesk and trouble ticket management and response
  Supported Corporate applications – MS-Office 2003-07, MS-Project, MS-Access, Spectrum Accounting/SQL Server

• Central Services Center Technician

  All Covered

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  May 2007 — December 2007 (8 months)

  As part of the Central Services Center [CSC] group, I provided level 1 & 2 helpdesk support to clients of All Covered, an Outsourced IT provider. Helpdesk support covered all areas of support from PDA’s to File Print and Mail services as well as SPAM and malware protection, VPN and Firewall protection and Network user administration. I was also part of a pilot project which provided scheduled evaluation and maintenance for clients, which includuded checking server and router event logs, creating action items for service, checking network and DB backups, patch status, performing backups of routers and firewalls, Checking status of centralized Antivirus and patch management products, testing internet bandwidth and providing the client with a report of the network staus.

• Consultant

  Spherion Professional Services

  (Public Company; 10,001 or more employees; SFN; Staffing and Recruiting industry)

  April 2007 — May 2007 (2 months)

  Provided support to IBM as a subcontractor to Firemans Fund Ins. For a corporate wide initiative to upgrade all Company desktops and laptops with new equipment at current patch levels while retaining system setting and local data for the end user . Also provided support to the internal IT group in diagnosing and correcting ongoing helpdesk support issues, imaging & repairing reclaimed equipment, re-imaging equipment for re-deployment, Inventory, Warranty returns to manufactures and Inventory control maintenance.

• Network Manager

  Tesseract / Empagio

  (Privately Held; 51-200 employees; Computer Software industry)

  March 1992 — May 2006 (14 years 3 months)

  Reporting to senior management of a Payroll Benefits and HRMS Software Application Provider. Responsible for LAN/WAN infrastructure and the support of the user community. Duties: Network Design & engineering, selection and implementation of networking components and software on all servers and workstations used in development of applications, Websites/servers for Marketing and Customer Support, ISP and Carrier negotiations and selection.. Managed staff of 6 employees, maintain, troubleshoot and install hardware and software. I proactively communicated technical issues to management, staff and clients in order to facilitate resolutions. Identify and resolve software related problems, including internet connectivity, network issues, hardware configurations and application interaction issues. Developed a knowledge base for support tracking and network admin. Also designed or help design several other db’s for internal company use such as Inventory, product testing and customer tracking.

• Network Engineer

  EACS (Sole Proprietorship)

  (Sole Proprietorship; 1-10 employees; Business Supplies and Equipment industry)

  March 1991 — March 1992 (1 year 1 month)

  Network Systems Engineer: responsible for oversight of all aspects of network system sales. Perform initial needs analysis with sales team for the client. Design and installation of all network components and software. Basic administrator training and post sales support of network installations

• Corporate Sales

  Computerland / Infomax management group

  (Privately Held; 51-200 employees; Business Supplies and Equipment industry)

  April 1987 — March 1991 (4 years )

  Corporate and Government sales. Helped develop and implement a strategic corporate account sales plan for the SF bay area as part of the Computerland Corporate owned Stores. Targeted Government and large corporate accounts including several large contracts with the State of California, Kaiser Aluminum & Electronics, NASA Ames, Diamond Nuts and a premier installation at the Oakland Coliseum. Specialized in Network & Micro to Mainframe communications equipment, installations and maintenance contracts. Made several appearances for Computerland TV as a technical specialist and was featured in several articles in Computerland, Novell and Compaq newsletters.

Tom Brophy’s Education

• College of the Redwoods

  AS , Electronics Technology , 1980 — 1982

  Certificate programs for Micro Computers and Electronics Communications.

Additional Information

Tom Brophy’s Groups:

•    Tesseract Alumni Network
•    Chargeback Forum

Tom Brophy’s Contact Settings

Interested In:

• career opportunities
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• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch