Principal Consultant at Roque
Rochester, United Kingdom
Principal Consultant at Roque
Rochester, United Kingdom
An experienced and versatile ISEB qualified Test and QA Professional. A Test Process and Procedures Senior Manager with a proven track record of success working within a wide range of public and private market sector organisations. Has managed in house, third party and off shore test teams of up to 18 testers.
Commercially aware and results orientated with outstanding project management skills.
Expertise in all aspects of QA, test and release management and experience of analysis, planning and implementation, management liaison, high level negotiation, teambuilding and leadership on a range of high profile projects involving legacy systems, system migration, client server, ‘n’ tier, web and e-commerce.
Test Management
Project Rescue
QA and Assurance
Project Management
(Information Technology and Services industry)
2008 — Present (1 year )
(Computer Software industry)
October 1995 — Present (14 years 2 months)
Software Testing and Project Quality Consultant
(Government Agency; 10,001 or more employees; Transportation/Trucking/Railroad industry)
October 2007 — March 2008 (6 months)
Running 24/7 data operations centre
Process inprovement
Service improvement
Stafing review
(Public Company; 10,001 or more employees; BBC; Broadcast Media industry)
March 2007 — October 2007 (8 months)
• Conducted review of existing test department
• Recruited replacement Test Manager
• Introduced process improvements
• Managed off shore third party supplier delivery
• Introduced co-authored (Supplier/Client) automated testing
• Reduced regression test cycle execution time by 75%
(Public Company; Civil Engineering industry)
March 2006 — March 2007 (1 year 1 month)
• Providing Test and QA Process Consultancy and Management on £80m project to deliver a congestion charging solution to Transport for London
• Responsible for managing all consortium company testing, acceptance and QA activities
• Responsible for planning and reporting on all test activities across all phases of development, including, Factory Testing, Module Testing, System Testing, Performance Testing, Security Testing, Infrastructure Testing, Ready For Service Testing
• Responsible for managing all test and acceptance criteria direct with the client
• Part of the programme management team, reporting directly to the Project Director and Engineering Director on the main STC board
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
October 2005 — February 2006 (5 months)
• Appointed to review all testing processes following a recent acceptance failure
• Liased with senior management teams to understand all project objectives
• Fully analysed testing functions and identified required changes to achieve goals
• Advised management teams on changes and policy in regards to testing activities
(Government Agency; 10,001 or more employees; Hospital & Health Care industry)
January 2005 — September 2005 (9 months)
• Responsible for supporting the provision of ‘Connecting for Health’ IT systems
• Appointed to monitor third party supplier activities to ensure RFO compliance
• Provided expert guidance and technical expertise to managers within the NHS
• Advised NHS managers on the technical worthiness of various supplier solutions
• Liased with suppliers to agree QA processes and advise on RFO requirements
• Reviewed supplier test plans and provided guidance on required changes
• Created specification and scripts for supplier to improve testing functions
• Ensured testing had been correctly executed in line with RFO requirements
• Witnessed deployment of scalability, network worthiness and security tests
• Successfully ensured the delivery into live operation of the new essential system
(Non-Profit; 1-10 employees; Non-Profit Organization Management industry)
February 2004 — December 2004 (11 months)
• Responsible for overall operational management and development activities
• Appointed to develop and implement control and structure to the business
• Oversaw provision of project management, IT and Telecoms contract support
• Ensured processes were durable and resilient for the 3500 member organisations
• Reviewed existing supplier contracts to set new SLAs supporting business needs
• Tendered for new services including national IT support desk for charities
• Researched and selected competitive new telecommunications packages
(Public Company; 201-500 employees; Retail industry)
January 2003 — January 2004 (1 year 1 month)
• Responsible for the implementation and integration of various new systems
• Appointed to project manage complex activities to ensure system reliability
• Controlled the implementation of the Island Pacific Retail Management System
• Managed the migration from bespoke retail systems to the new system
• Integrated the PKMS warehouse and ITIM epos system to the new system
• Managed project teams, controlling financial planning and work scheduling
• Acted as interim chief technology officer, advising on and managing all IT issues
• Ensured full testing of systems prior to live status to ensure integrity and reliability
(Privately Held; 51-200 employees; Computer Software industry)
October 2002 — February 2003 (5 months)
• Responsible for project planning, quality assurance and release management
• Supported the development of multi site entertainment and e-commerce application
• Implemented and controlled formal test, validation and release procedures
• Managed a team of 4 testers & project managed QA and testing on various projects
(Information Technology and Services industry)
2001 — 2001 (less than a year)
(Public Company; 51-200 employees; Human Resources industry)
August 2000 — April 2001 (9 months)
System, Integration, Regression UAT Performance Testing and Content Validation.
New n-tier Windows 2000 IIS e-commerce application.
Responsible for Test Planning, Resource Management, Recruitment, System Testing, Integration Testing UAT and Content Validation.
(Public Company; 1001-5000 employees; Banking industry)
June 1999 — April 2000 (11 months)
System, Integration, Regression UAT Performance Testing.
NT4 based data migration and new n-tier application project
Responsible for Test Planning, Recruitment, Contract Negotiation, Resource Management, Test Environment System Testing, Integration Testing and Automation of Testing.
(Information Technology and Services industry)
1998 — 1999 (1 year )
(Privately Held; 501-1000 employees; Banking industry)
March 1998 — June 1999 (1 year 4 months)
System & Integration Testing
Windows NT4, Windows 97 PC package testing project
Responsible for Test Planning, Recruitment, Resource Management, Third Party Supplier Negotiations, Test Environment, System Testing and Automation of Testing.
(Public Company; Telecommunications industry)
October 1995 — March 1998 (2 years 6 months)
System & Integration Testing
IBM Mainframe, NT4 system and data migration project.
Responsible to the Project Director for writing and implementing system test strategy.