
Online Operations Associate - Google Apps
Ireland

Online Operations Associate - Google Apps
Ireland
(Public Company; GOOG; Internet industry)
June 2007 — Present (2 years 2 months)
(Public Company; 10,001 or more employees; NCR; Information Technology and Services industry)
March 2007 — June 2007 (4 months)
Help Desk Specialist – NCR Netherland NV, Amsterdam, Netherlands.
Problem identification, analysis, diagnosis and resolution (productivity tools, business applications, workstation environment).
(Educational Institution; 51-200 employees; E-Learning industry)
May 2006 — February 2007 (10 months)
Administration & support of all Internal IT Systems. Desktop software installation and support. Helpdesk/technical support. Web-updates (XHTML, CSS), editing audio/video.
MCP , Informatics , 2007 — 2007
MCP (Microsoft Certified Professional). Exam 270 - Installing, Configuring, and Administering Microsoft Windows XP Professional.
BSc , Biotechnology , 1999 — 2005
2,5 years Research project: “Prosystemin expression to induce defence related genes in potato”.
- Digital and analogical photography (Portrait, landscapes, public event, astronomy). - Planning and management of low-cost travels, free traveller. - Informatics, Internet, Information&Technology. - Astronomy and astronautics; member of UMAC (Unione Maddalonese Amici del Cielo). - Sport: soccer, running, trekking, free-climbing, snorkelling, scuba-diving (Open Water Diver).