
Lead Technical Writer at Defense Integration Solutions
Greater Boston Area

Lead Technical Writer at Defense Integration Solutions
Greater Boston Area
Tom Karol is currently working as the Lead Technical Writer for Defense Integration Solutions based in Brockton, MA documenting a multi-site wireless networking configuration for the U.S. Navy. Most recently Tom was a Marketing Communications Analyst at ClearPoint Metrics in Burlington, MA where he wrote a wide variety of user facing product literature, white papers, emails, and web content that clearly communicated ClearPoint Metrics’ mission and value.
Tom has over 25 years of experience in Information Technology, initially as an IBM mainframe Systems Programmer, and subsequently as an internal consultant focusing on systems integration, strategic analysis, research, and documentation.
Tom spent the major portion of his career first at Analog Devices Inc. and then at the Stop & Shop Supermarket Company. Tom has since worked as a Writer/Editor in a variety of technical contexts. Prior to his tenure at ClearPoint Metrics, Tom was a Research Associate in Aberdeen Group’s Technology Markets practice area, contributing to a number of analytical articles published by Aberdeen and in various industry Webzines.
Tom graduated from Middlebury College in Vermont with a B.A. degree in Psychology and did graduate study in Arranging & Composition at Berklee College of Music.
I've been involved in Technology Markets Research, Systems Analysis, Systems Integration, Project Management and Marketing Communications. I began my career in Information Technology as an IBM Mainframe Systems Programmer. And, I teach guitar on evenings and weekends!
(Privately Held; Defense & Space industry)
June 2009 — Present (6 months)
Documentation of a multi-site wireless networking configuration and testing plan for the U.S. Navy. Active security clearance.
(Privately Held; Computer Software industry)
August 2008 — May 2009 (10 months)
Writing and editing a wide variety of user guides, product literature, white papers, emails, newsletters, press releases, and web content that clearly communicated ClearPoint Metrics’ mission and value. Expert use of MS Office (Word, Excel, PowerPoint, Visio, et al), Adobe Acrobat, SnagIt, Constant Contact, Web content management tools.
(Public Company; Market Research industry)
July 2007 — August 2008 (1 year 2 months)
Researching, writing, editing, and publishing of Benchmark Reports and derivatives targeting both IT professionals and IT vendors. Areas of focus included Data Storage, Computer Security, and Network Management. Fostered collaborative relationships with publication partners and contributed numerous articles to external online publications. Weekly production of Web-based IT Newsletter.
(Public Company; CACI; Information Technology and Services industry)
October 2005 — July 2007 (1 year 10 months)
Technical writing and editing of RFPs and end-user documentation for a defense contractor specializing in IT. CACI was partnering with General Dynamics in Needham MA on a multi-year project for the U.S. Air Force.
(Self-Employed; Design industry)
January 2002 — September 2005 (3 years 9 months)
Technical writer/editor/web content manager/documentation coordinator working on projects for a variety of clients in the areas of proposal production (responses to RFPs - state/federal government, large institutions and private businesses), Sarbanes-Oxley compliance, presentation materials for medical conferences.
(Public Company; AHO; Retail industry)
February 1992 — August 2001 (9 years 7 months)
Determine which new technologies will best meet current & future business needs. Evaluate and justify new systems oriented hardware and software. Publish white papers detailing research findings and product recommendations. Function as project leader/systems integrator for the specific implementation of new technologies and migrations to new systems and platforms.
(Public Company; ADI; Semiconductors industry)
January 1987 — January 1992 (5 years 1 month)
Research emerging Information Systems technologies, and identify business opportunities and/or problems which may benefit from the application of these new technologies. Create applicable technical documentation. Lead pilot efforts in these areas, and coordinate the transfer of broader scale applications of these technologies to other parts of the organization.
(Public Company; ADI; Semiconductors industry)
April 1982 — December 1986 (4 years 9 months)
Complete responsibility for installation, customization, and maintenance of IBM MVS mainframe operating system and related subsystems. Supervision of 3 person group responsible for supporting ancillary software.
Certificate , Computer Programming & Technology , 1981 — 1981
Professional Diploma , Arranging & Composition; Guitar , 1971 — 1973
BA , Psychology , 1966 — 1970
Making Music, Skiing, Baseball, Apple Pie, and ...