Tom Baldwin

Current

Chief Knowledge Officer at Reed Smith LLP
Regional Vice President at International Legal Technology Association (ILTA)

Past

Chief Knowledge Officer at Sheppard Mullin Richter & Hampton LLP
Technology Consultant at Foley & Lardner
Principal at Cyber-CIO (Self-employed)

Vice President of Consulting Services at Computer Consulting Group

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Education

University of Southern California
University of Southern California - Marshall School of Business

Recommended

6 people have recommended Tom

Connections

500+ connections

Industry

Legal Services

Websites

My Blog

Tom Baldwin’s Summary

I'm a business-driven strategic thinker, able to provide technology direction and leadership, set expectations, and deliver against those expectations. I'd like to think I'm well versed in the technical aspects of software, hardware and networking. I enjoy applying technology to meet an organization's business objectives to achieve competitve advantage. I'm equally comfortable meeting with individual partners, or giving a presentation to my firm's largest clients about the how our technology can aide in the delivery of services.

Tom Baldwin’s Specialties:

check out my blog at http://kmpipeline.blogspot.com

Tom Baldwin’s Experience

Chief Knowledge Officer

Reed Smith LLP

(Partnership; 1001-5000 employees; Law Practice industry)

January 2008 — Present (7 months)
Regional Vice President

International Legal Technology Association (ILTA)

(Legal Services industry)

2003 — Present (5 years)
Chief Knowledge Officer

Sheppard Mullin Richter & Hampton LLP

(Partnership; 501-1000 employees; Law Practice industry)

March 2004 — December 2007 (3 years 10 months)

-Oversee Knowledge Management and Litigation Support personnel within the firm
-Work directly with practice group leaders, executive director and managing partner to position Sheppard Mullin as the 'go to' firm with respect to client service and collaboration through technological innovation
-Participate in interviewing of lateral partner candidates
-Responsible for the first law firm implementation of Microsoft SharePoint 2007
-Implemented WWF and Enterprise Search using SharePoint 2007, saving almost $1,000,000
-Implemented ContactNetworks for Enterprise Relationship Management
-Implemented a new extranet, garnering almost 3,000 users, 240 clients and 320 matters in less than 3 years of use
-Manage the use of InterAction
-Instituted firm blogs, which generate over 10,000 hits a day
-Member of the firm's 25 person e-Discovery team
-Increased litigation support revenue over 900% within 3 years
Technology Consultant

Foley & Lardner

(Privately Held; 1001-5000 employees; Legal Services industry)

June 2002 — March 2004 (1 year 10 months)

-Report directly to the CIO, member of the IT Department Leadership and Management Teams
-Created and continue to drive development of FOLEY:ClientSuite, revolutionary client extranet offering end-to-end matter management tools to Foley & Lardner clients
-Leader in business development efforts with respect to FOLEY:ClientSuite and other technologies in concert with Foley & Lardner Partners in client pitches
-Authored a business plan to spin off a group from the IT Department to form an ancillary business
-Directing a team for the redesign of the training program, branded as iLearn@FOLEY, to include CBTs/WBTs, a learning management system and position-based proficiency levels across the firm
-Spearheaded Knowledge Management (KM) initiatives
-Assisted with preparation of a 25 million dollar technology budget
-Responsible for monthly firm-wide technology newsletters and quarterly newsletters for partners, associates and secretaries
Principal
Cyber-CIO (Self-employed)

(Self-Employed; Myself Only; Legal Services industry)

March 2000 — June 2002 (2 years 4 months)

-Provide outsourced CIO services to mid-sized law firms
-Reorganized, hired and managed internal firm IT staff. Assisted clients grow and reorganize their IT Staff, including IT Director, Systems Administrator and Help Desk positions
-Identify and developed firm technology plans, using GAP Analysis as the primer
-Managed migrations from Macintosh to Windows 2000 and Banyan to Windows 2000. Entire infrastructure and network overhauls were completed
-Developed IT budgets in excess of 3 million dollars
-Directed accounting migration to Prolaw, iManage integration, iCreate implementation and conversion from WP to Word 2000
-Research and recommend solutions for accounting, case management, document management and other law office automation tools
Vice President of Consulting Services

Computer Consulting Group

(Privately Held; 11-50 employees; Legal Services industry)

May 1995 — April 2000 (5 years)

-Principal role in the development of strategic technology plans for law firms and other professional service organizations
-Facilitated growth of the company from 3 employees to over 25 in four locations, nationwide
-Developed partnerships with Microsoft, CISCO, HP and Apple
-Managed a team of 15 systems engineers and consultants
-Designed proprietary GAP Analysis tool for strategic planning
-Generated over 1 million dollars of revenue each of the last two years
-Assisted the company in 400% growth over the last 4 years
-Managed the opening of the company's San Francisco office

Tom Baldwin’s Education

University of Southern California

BS, Business Administration, 1991 — 2006
University of Southern California - Marshall School of Business

BS, Business Administration, 1991 — 1996

Additional Information

Tom Baldwin’s Websites:

My Blog

Tom Baldwin’s Groups:

ILTA (LawNet) Regional Vice President
Law Technology News Editorial Advisory Board
Lexis Nexis Advisory Board
Law.com Technology Advisory Board
Thomson Litigation Consulting Advisory Board