Program Manager at Microsoft
Greater Seattle Area
- Education
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- University of Washington
- Bucknell University
- Connections
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94
connections
- Industry
- Computer Software
- Websites
Tom Alphin’s Summary
I am a User Experience Program Manager with 5 years experience at Microsoft. I am passionate about solving complex UX problems and seeing the solution make it's way to the customer.
In this role I have participated in the whole project lifecycle:
1. Collected requirements from end users and usability.
2. Facilitated brainstorming activities to explore possible solutions.
3. Narrowed these ideas down to the optimal solution given limited resources and the user needs.
4. Spec'd the proposed solution in detailed feature specifications.
5. Addressed new concerns that arose during development.
6. Shipped the solution to customers with high quality.
I also have experience doing research of competing products and driving cross-team and cross-company projects.
Tom Alphin’s Education
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University of Washington
certificate , User-Centered Design, Technical Communications Department , 2005 — 2006
I am in the User-Centered Design Certificate Program. I especially enjoyed TC517, Usability Testing which teaches students how to run an effective usability study.
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Bucknell University
BS , Computer Science Engineering , 1998 — 2002
Courses of note: Independent Study in Usability Engineering, two classes in Electrical Engineering w/ a focus on the digital domain, four Art and Design classes.
- Activities and Societies:
- Secretary of the Bucknell Chapter to the Association for Computing Machinery.
Activity Coordinator for the Outing Club, a student run outdoor sports club.
Additional Information
Tom Alphin’s Websites:
Tom Alphin’s Interests:
User Experience work and continued education, Photography, Graphic Design, Cartography, Travel, Outdoor Sports: Hiking, Snowboarding, Mountain Biking.
