Tom Ablewhite

Current

Community Manager, Client Developer Network at Thomson Reuters

Past

Digital Marketing Manager at Reuters
Marketing Manager, Information Management Systems at Reuters
Digital Project Manager at Thomson Reuters

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Education

The University of Manchester

Recommended

1 person has recommended Tom

Connections

166 connections

Industry

Financial Services

Tom Ablewhite’s Summary

A confident, bright and mature interactive professional who has successfully built a strong career record of success in a new and dynamic marketplace. With excellent influencing and business skills alongside strong technical knowledge, success has been built on being able to both understand the business requirements as well as the functionality of the solution.

Tom Ablewhite’s Specialties:

Strategy, planning, project management, product development, customer service, digital (eDM, interactive, online, social media), marketing, campaigns, events, communications, PR

Tom Ablewhite’s Experience

Community Manager, Client Developer Network

Thomson Reuters

(Public Company; RTR.L; Financial Services industry)

January 2008 — Present (1 year 11 months)

Responsible for the support, development and growth of the 3000+ community of client developers. I ensure that it is easy to join the community and that within the bounds of a sensible commercial environment members get the best possible developer experience.

Key responsibilities include:
Building community by enabling web tools to allow all developers, Application, Technology & Channel partners to connect, contribute, collaborate & consume alldata/content relevant to financial development.
Capturing and acting on community feedback on service improvements
Developing the customer service model
Creating and executing campaigns to drive membership and loyalty within the community
Working with account staff to promote the developer network service amongst the client base
Writing the annual marketing plan including community management and marketing communications initiatives (e.g. developer conference)
Digital Marketing Manager

Reuters

(Public Company; 10,001 or more employees; RTR.L; Financial Services industry)

January 2007 — December 2007 (1 year )
Marketing Manager, Information Management Systems

Reuters

(Public Company; 10,001 or more employees; RTR.L; Financial Services industry)

January 2006 — December 2006 (1 year )
Digital Project Manager

Thomson Reuters

(Public Company; Financial Services industry)

2004 — 2006 (2 years )