Web Developer
Orlando, Florida Area
- Current
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- Co-Owner at SmartMouse LLC
- Past
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- Web Developer at Wilson Software Corporation
- Training and Support Specialist / System Implementation and Integration at Title Technologies, Inc.
- Technology and Customer Support Specialist at Orange County Library System
- Education
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- University of Central Florida - College of Business Administration
- Connections
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16
connections
- Industry
- Internet
- Websites
Todd Walden’s Summary
Experienced web technology specialist with background in website design/development, usability and interface testing,
systems analysis, program testing, and problem resolution.
Detail-oriented front-end web developer specializing in hand-coded, cross-browser, standards-compliant, semantic
HTML/XHTML and CSS design.
A team leader skilled in technically interacting with engineers and providing project oversight, thus ensuring product
solutions meet customer requirements.
Service orientation and communication skills have been successful in providing support to upper management of Fortune
500 accounts.
Todd Walden’s Specialties:
Web Standards, HTML/XHTML, CSS, accessibility, SEO, jQuery, Adobe Photoshop, Wordpress, FTP, Subversion.
Todd Walden’s Experience
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Co-Owner
SmartMouse LLC
(Information Technology and Services industry)
November 2007 — Present (2 years 1 month)
Responsible for company branding, marketing and sales, operations, and finance.
Trained and consulted individual clients and businesses in and out of state on various areas of computer technology.
Designed and developed numerous computer and technology curriculums for clients to follow.
Provided website design and development, branding, and marketing services resulting in client brand enhancement and
new customers.
Offered various other creative services including logo and print design. -
Web Developer
Wilson Software Corporation
(Automotive industry)
May 2009 — September 2009 (5 months)
Designed pixel-perfect Photoshop mockups for each client, slicing graphics into cross-browser, standards-compliant,
semantic HTML/XHTML and CSS.
Applied best practices for usability, web standards, and search engine optimization (SEO).
Co-managed daily operations of web design and development department.
Configured client domain name DNS and CName/MX records to integrate with company servers.
Communicated with and provided support for each client before, during, and after development process. -
Training and Support Specialist / System Implementation and Integration
Title Technologies, Inc.
(Computer Software industry)
July 2008 — December 2008 (6 months)
Trained dozens of automotive dealerships throughout the state of Florida to use company software products and
associated hardware.
Provided daily technical support to clients by telephone, email, and in-person.
Achieved consistently high client satisfaction ratings.
Developed policies and procedures that ensured consistency of quality and customer service.
Identified, customized, and implemented/integrated Customer Relationship Management (CRM) and Knowledge Base
systems, followed by software training sessions for staff. -
Technology and Customer Support Specialist
Orange County Library System
(Government Agency; Libraries industry)
February 2003 — July 2008 (5 years 6 months)
Planned, organized, and taught daily computer and technology training classes.
During four-year timespan, taught over 2000 classes, totaling more than 700 students.
Provided superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving problems.
Consulted with managers, instructors, and clients to determine training needs.
Organized and developed training procedure manuals and guides.
Trained both new and existing personnel in company customer service protocol.
Was an extremely active member of several library committees that oversaw strategic and innovative changes in
programs and policy.
Maintained all library computers and assisted users to identify and solve software problems.
Dealt tactfully and effectively with difficult customers.
Provided reference support and answered library-related questions.
Todd Walden’s Education
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University of Central Florida - College of Business Administration
Management Information Systems 2008 — 2010 (expected)
Additional Information
Todd Walden’s Websites:
Todd Walden’s Interests:
Friends and family, web standards, technology, investing, macs, short films, minimalism, entrepreneurship, videography, art/design, sphynx cats, sushi.
Todd Walden’s Groups:
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Drupal -
Web Standards -
Web Standards Design + Development -
Official Rotary International Group
Todd Walden’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
