Principal at Transparency Laboratories
Santa Barbara, California Area
Principal at Transparency Laboratories
Santa Barbara, California Area
A proven track-record of delivering the highest quality results across a range of disciplines.
My goal continues to be; working with talented individuals, who are finding creative solutions to challenging problems, in a team-atmosphere.
Some of the clients I have worked with include:
The United Nations
Microsoft
Cisco Systems
Apple
Yahoo
The Walt Disney Company
Sony
Verizon
eBay
Major League Baseball
Dell
NBC
Citi
HP
T-Mobile
Intuit/Quicken
Capitol One
QVC
Borders
Mattel
Expedia
WeightWatchers
Wynn Resorts
Zappos
PayPal
Travelocity
Advertising & Marketing, eCommerce, Affiliate Marketing, Compliance, Fraud Detection and Prevention, Legal, Data Forensics, Project Management, End-User Experience, Client/Customer Relationship Management, Web Development, Interface Design, Staff Management, Departmental Strategy, Internet Architecture, Information Architecture, Thought-Leadership, Threat-Anticipation & Assessment.
(Internet industry)
June 2008 — Present (1 year 6 months)
Transparency Labs provides world-class services designed specifically to detect and eliminate non-compliant and fraudulent activity occurring within Affiliate and Internet Marketing programs. From consulting and auditing, custom engineering and development, to monitoring and enforcement services, we can help ensure your partners are truly driving value.
(Public Company; 201-500 employees; VCLK; Internet industry)
September 2007 — June 2008 (10 months)
Responsible for the Support Operations organization at Commission Junction, a ValueClick company, which includes:
Publisher (Affiliate) Compliance (Network Quality)
Program Compliance (Program Quality)
Advertiser Compliance
Client Support
(Public Company; 201-500 employees; VCLK; Marketing and Advertising industry)
April 2006 — August 2007 (1 year 5 months)
Staff management, and Internal & Client Issue/Incident management and escalation, for Commission Junction's Publisher Support and Compliance (Network Quality & Program Quality) department. Lead development of tools, policies, procedures and documentation for Publisher and Program compliance.
Also responsible for staff management and internal & client issue/incident management and escalation for CJ's Client Support department. Lead development of training materials, policies, procedures and documentation for Client Support.
(Public Company; 201-500 employees; VCLK; Marketing and Advertising industry)
March 2005 — April 2006 (1 year 2 months)
Staff management, and Internal & Client Issue/Incident management and escalation, for CJ's Network Quality department. Lead development of tools, policies, procedures and documentation for Network Quality.
(Public Company; 201-500 employees; VCLK; Marketing and Advertising industry)
April 2004 — March 2005 (1 year )
Developed systems, policies and procedures for assuring Publisher/Affiliate compliance within multiple eBay affiliate programs.
(Public Company; 201-500 employees; VCLK; Marketing and Advertising industry)
May 2003 — April 2004 (1 year )
Managed Search Marketing campaigns for a portfolio of clients including: Major League Baseball Advanced Media, QVC, ShopNBC, and Stacks-and-Stacks. Assisted in developing the business and service model for CJ Search during the integration of BFree's and CJ's Search Marketing departments.
(Public Company; 51-200 employees; Apparel & Fashion industry)
September 2002 — April 2003 (8 months)
Assisted in the management of staff and client-support issues at Territory Ahead's Customer Sales & Support phone center.
(Public Company; 201-500 employees; Internet industry)
January 2000 — November 2000 (11 months)
Staff management of Web Producers, Web Developers, Artists and Engineers.
Project Management for web development projects for a variety of clients, including: Sony Entertainment, Cisco Systems, United Nations Development Programme, Nexxus, Mattel Media, the Santa Barbara Museum of Art, Windows on the World.
(Public Company; 201-500 employees; Internet industry)
April 1997 — December 1999 (2 years 9 months)
Project Management for web development projects for a variety of clients - large, medium and small - including: Cisco Systems, United Nations Development Programme, Nexxus, Mattel Media, the Santa Barbara Museum of Art, Windows on the World.
Participated in a number of CD-ROM and location-based multimedia/interactive projects for clients including Walt Disney Imagineering and Mattel Media.
(Public Company; 51-200 employees; Internet industry)
May 1996 — May 1997 (1 year 1 month)
Development and management of internal and external web pages/sites for NetLojix.
(Public Company; 51-200 employees; Internet industry)
May 1995 — May 1996 (1 year 1 month)
Assisted in the management of staff and client-support/service issues at NetLojix' Customer Service & Support phone center.
Managed Web/Domain Hosting Services as Hostmaster for West.net, a NetLojix owned ISP.
(Public Company; 1001-5000 employees; GME; Retail industry)
August 1994 — May 1995 (10 months)
Assisted in staff and customer management at busy Santa Barbara, CA, store, which was one of the few "Million-Dollar" stores (out of over 5,000) - bringing in over $1,000,000 in annual sales. Acted as the only store manager during the 1994 holiday season.
(Privately Held; 11-50 employees; Broadcast Media industry)
September 1989 — December 1991 (2 years 4 months)
Responsible for weekend on-air shifts at 97.5FM - KHTY (Hot CHR), in Santa Barbara, CA, while attending school.
(Privately Held; 11-50 employees; Broadcast Media industry)
November 1986 — July 1989 (2 years 9 months)
Responsible for all music programming at a Contemporary Hit Radio (CHR) station (99.1FM - KXFM) in Santa Maria, CA, as well as maintaining relationships with recording labels/companies. During my tenure, although faced with three competing CHR stations, KXFM was the #1 CHR station for our market. More importantly, KXFM was the #1 radio station in our market for our target demographic (Females, 18-34).
Also responsible for a Monday-Friday (6PM-10PM timeslot) on-air shift, public appearances, and the production of commercial spots.
History (Western Civilization before 1500AD/CE), Political Science, International Relations 1992 — 1994
History, Political Science 1989 — 1991