Director of Digital Strategy
Greater New York City Area
Director of Digital Strategy
Greater New York City Area
As a financial services executive, I have a proven track record of successfully taking strategic business initiatives from vision through execution. I have launched key digital services including online chat, secure account access, retirement planning tools, and social media platforms. I lead change with transparency, succeed through teamwork, and deliver significant measurable results in cross functional environments.
Demonstrated strengths and specialties include: leadership, communication and influence; innovation and strategic thinking; end-to-end customer experience design; results-oriented and data-driven decision making; complex program management; team building and employee development.
(Non-Profit; Financial Services industry)
November 2007 — Present (2 years 1 month)
Digital Strategy and Experience
(Public Company; 10,001 or more employees; CS; Financial Services industry)
February 2007 — November 2007 (10 months)
(Privately Held; 10,001 or more employees; Financial Services industry)
November 2000 — February 2007 (6 years 4 months)
Product Development, eBusiness,and Relationship Management
(Privately Held; 51-200 employees; Marketing and Advertising industry)
January 1996 — October 2000 (4 years 10 months)
MBA , 1998 — 2000
BS , Computer Engineering , 1993
1989