Tim Young

Current

• VP of Information Technology at Bright Horizons

Past

• Manager of Information Technology at NSC Corporation
• Sr. Programmer/Analyst at Healthsource, Inc
• Software Development Programmer/Engineer at Zircon Company, Inc

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Education

• Boston University - School of Management
• Fitchburg State College

Recommended

6 people have recommended Tim

Connections

198 connections

Industry

Information Technology and Services

Tim Young’s Summary

Tim Young is the VP of Information Technology at Bright Horizons Family Solutions. He has held technology executive positions; typically in growth roles. He is a council member of CIO Executive Council and has served on the board for Nashua Children’s Learning Center and on a Work and Witness team to Panama. He has insight into leveraging relationship management to synchronize IT with communities to achieve solid business/IT alignment, while placing innovation at the center of IT strategy and vision evolution through servant leadership.

There are forces at play in the landscape around us that call for new innovative organizational and leadership capabilities. The mission is to become as strategically agile as we are operationally efficient to thrive in this increasingly disruptive landscape in this network era. To safeguard margins, we must become streams of innovation and evolve into agile teams that work together in unity with a common belief, mission and vision to impact the community we serve.

Responding quickly is not always enough; we need to know that our company is moving in the right direction. Business velocity in the right direction requires a flexible and agile technology architecture that delivers accurate real time information and enables us to rapidly adapt processes and services to meet evolving business needs.

IT Leaders in the 21st century must evolve!

Tim Young’s Specialties:

Other areas of insight include social networking, information risk and negotiation. He holds a BS in Computer Science from Fitchburg State College and a CIO Pocket MBA from Boston University School of Management. He is Quoted in CIO, Computer World & CRN magazines and has published works on Servant Leadership, IT Innovation and Vendor Relationships. He also is asked to present and teach on these topics in diverse venues.

Tim Young’s Experience

• VP of Information Technology

  Bright Horizons

  (Privately Held; Education Management industry)

  September 1997 — Present (12 years 4 months)

  Provide exec leadership as head of IT. Responsible for all aspects of strategic IT planning, visioning, relationships, implementation and support as key components of the goals and initiatives of the global organization. Transform IT into a strategic business partner. Manage and deliver global projects on time and within budget. Engineered turnaround of IT’s performance and service levels through a servant leadership model and management scorecards. Responsible for multi-million global budget.
  
  • Improved service levels and credibility with other department heads by implementing a global service desk platform.
  • Lead and manage IT in a global multi-distributed env of 2 corp. offices, 15+ reg. offices and 680+ center locations.
  • Manage relationships with key vendors, consultants and partners.
  • Hire/manage geographically dispersed dept. of diverse cultures and unified them into a core team serving corp. and field ops.
  • Align tech with overall company business strategy through pervasive tech use that drives business results, increasing business’ stake in tech-based decisions
  • Work with management on tech related issues to sustain, capacity, integration and planning for growth and rapid change via acquisition, merger and organic expansion.
  • Created a competitive edge with development and execution info risk standards globally
  • Deliver strategic long term goals, budget, policies and procedures globally to drive innovation and profitability through IT and BT.
  • Effectively introduced a global IT vision of platform and information convergence to deliver real time information for internal/external communities, agile services for evolving business needs and real time transactions/communication with customers.
  • Maintain SLA's with clients for system up-time and availability.
  • Co-chair of the Information Risk Committee, which assesses risk, reviews organization's obligations. Evaluates compliance and effectiveness around info risk globally.

• Manager of Information Technology

  NSC Corporation

  (Privately Held; Telecommunications industry)

  1992 — September 1997 (5 years )

  Managed all aspects of strategic IT planning, implementation and support for all of NCS’s US operations. Responsible for $2 million national budget
  
  • Managed entire enterprise IS infrastructure.
  • Developed IS Contingency Plan.
  • Worked with management to align technology with the strategic
  plan of the company.
  • Managed and approved all IS related purchasing and software
  licensing on a national level.
  • Established and maintained IS policies and procedures.
  • Managed all vendor relationships and the negotiation of contracts.
  • Responsible for the design, planning and implementation of all IS
  related projects.
  • Responsible for all IS related system, network administration and
  the service and support of the entire enterprise.

• Sr. Programmer/Analyst

  Healthsource, Inc

  (Health, Wellness and Fitness industry)

  1992 — 1992 (less than a year)

  Responsible for the design, development and support of healthcare software in the area of Managed Care unique to Utilization Review and Provider Services.
  
  • Specialized in managed care software development specifically for Utilization Review and Provider Services.
  • Worked with nurse staff and underwriters to optimize utilization reports for better cost-effectiveness analysis used to understand the volume and costs of health care utilization.
  • Performed all user training for software applications.

• Software Development Programmer/Engineer

  Zircon Company, Inc

  (Information Technology and Services industry)

  1989 — 1992 (3 years )

  Responsible for the design and development of business applications software for catalog management, order entry and direct marketing solutions.
  • Development responsibility for:
  Order Entry/Processing, Accounts Payable, Accounts Receivable, General Ledger, Forecasting, Trending
  Client defined customized applications
  Integration of software with other systems
  
  • Performed for problem solving, testing and user training for software applications.
  • Designed and implemented PC version of software platform.
  • Responsible for problem solving and testing.
  • Performed system installations and conversions on a national level.
  • Client defined customized applications
  • Integration of software with other systems
  • Performed user training for software applications
  • Responsible for problem solving and testing
  • Performed systems installations and conversions

Tim Young’s Education

• Boston University - School of Management

  CIO Pocket MBA , IT Executive Management , 2007 — 2007

• Fitchburg State College

  BS , Computer Science , 1987 — 1991

  Activities and Societies:

  Outdoors Club (President), Honors Society, Inter-varsity Christian Fellowship

Additional Information

Tim Young’s Groups:

CIO Executive Council,
CIO Leadership Network,
New England Council of IT Executives,
NCLC School Board - Vice President,
ExecutEVE (St. Petersburg Russia) - US Delegate,
ExecBlueprints - Author,
Work and Witness - Panama Team

•    Boston University School of Management Alumni
•    Speakers and Panelists
•    CIO Forum
•    Best Practice Institute
•    Forrester Leadership Boards
•    Role Based Access Control - Executive Forum
•    CIO Pocket MBA
•    CIO Executive Council - Worldwide
•    Global Executive Exchange
•    MBA Network
•    EVC Leaders - Practitioners of IT Enterprise Value Creation (Only for CIOs, IT & PMO Managers)
•    The Global CIO & Executive IT Group (An MIT Sloan CIO Group)
•    The President/CEO Elite
•    Managing a Multi-Generational Workforce
•    Management Book Readers

Tim Young’s Honors:

National Collegiate Computer Science Award, National Collegiate Business Merit Award, All American Scholars Award, Who's Who Among Students In American Universities and Colleges

Tim Young’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch