
Delivery Director at UST Global
Orange County, California Area

Delivery Director at UST Global
Orange County, California Area
Management Executive focused on Technology, Information Management, Business Process and Change Management:
- Analysis and Management of Complex Cooperative Relationships for Mutual Development
- Outsourcing of Business Processes (BPO) and Business Value Aligned BPR
- Optimal use of Social Networks to Achieve Business Objectives
• Superior project management and leadership style motivates team members to focus on goals
• Technical Mediation and Cooperative Analysis for long term Development Relationships
• Keen ability to communicate to all levels of a corporate hierarchy and present and teach at executive seminars
(Privately Held; XXXX; Information Technology and Services industry)
May 2009 — Present (7 months)
Responsible for onsite and offshore development at UST-Global's largest National Account
(Privately Held; Market Research industry)
September 2006 — Present (3 years 3 months)
- Business Development: build business relationships and negotiate signed agreements with key bio-pharmaceutical companies
- Business Management: manage and hire recruiters for engaged search assignments, maintain engagement profitability
- Executive Recruiting: place key executives in career advancing positions from passive positions
(Privately Held; Market Research industry)
March 2008 — May 2009 (1 year 3 months)
The Legacy Consulting Group is a group of experts in the burgeoning realm of social networks that are changing the face of marketing as we know it today. To be a member of the Legacy team, a consultant needs to have a good track record of leading a client's management team to make good decisions when embracing Web 2.0 technology.
(Public Company; INFY; Information Technology and Services industry)
July 2001 — August 2006 (5 years 2 months)
• Project Management leadership:
- Created standard methodology for assessing project risk vs. value incl. contingency planning;
- Activity scheduling through definition of sequencing, duration and resource demand;
- Designed project test plans;
- Authored IT Change Communication Plan (incl. training plan);
- To-be process design aligned to overall business goals;
- Presented project status reports to C-Level management;
- Experienced user of Microsoft Project for budgeting and resource planning
(Information Technology and Services industry)
July 2001 — August 2006 (5 years 2 months)
• Key customer relationship, engagement responsibility, project management for major projects at APL, Anthem Healthcare, JCPenney, BNSF, Edison, General Motors, JPMorgan, Citibank, ING and others
• Lead teams to complete business analysis and benchmarking across multiple business units, ensuring that the deliverables for enterprise package integrations would follow a set methodology and meet business needs
• Business Development: build initial relationships with corporate executives, author and co-author proposals, manage promotion and sales process, negotiate to close
(Public Company; 5001-10,000 employees; MRCH; Information Technology and Services industry)
June 1999 — June 2001 (2 years 1 month)
As Engagement Manager on key projects: manage customer relationship,
including the profit margin for the engagement and timely delivery of results,
• Complete responsibility for strategy of solutions for key customers,
including authoring of strategy documents and managing brainstorming
sessions.
• Business Development responsibilities including contact management,
proposal authoring, price negotiation and final contract signing.
MS , Organizational Psychology , 2005 — 2007
BSEE , Electrical Engineering , 1981 — 1984
AAAS, American Association for Advancement of Science, Acton Networkers Group, Licensing Executive Society (lapsed membership)