Tiffany Songvilay

Tiffany Songvilay

Author of So That's How! Timesavers, Breakthroughs, & Everyday Genius for 2007 Microsoft Office System

Houston, Texas Area

Current
Past
  • Tips and Tricks Presenter at Microsoft
  • Technical Writer and Content Developer at Studio B
  • Office 2007 Implementation Consultant at Energizer
Education
  • Baylor University
Connections
136 connections
Industry
Information Technology and Services
Websites

Tiffany Songvilay’s Summary

If you've ever seen me present, then you know how much I love my job. I write software solutions scenarios to promote end-user adoption and deliver them like public relations and marketing campaigns. One of my strengths is motivating people to adopt new technology because not only do I have in-depth software knowledge, but I can combine that with a high-level message of IT strategy and empathy for the end user. My mix of passion and credibility engages the crowd and changes the way people think about doing their job. The result is less frustration for the end user as the company implements new software and more strategies to help them cope with the stress of being a champion for change.

Tiffany Songvilay’s Specialties:

Office 2007, MOSS 2007, OneNote, SharePoint, InfoPath, Communicator, Exchange 2007, Vista, Enterprise Content Management, Change Management, Professional Speaking, Train-the-trainer, Technical Writing, Software deployment, Productivity


Tiffany Songvilay’s Experience

  • SharePoint Business Analyst

    Marathon Oil Company

    (Public Company; MRO; Oil & Energy industry)

    July 2006Present (3 years 5 months)

    Engaged as a subject matter expert on Microsoft Office 2007, SharePoint Server, and social networking. Server admin and training consultant to the enterprise content management organization. Designed templates and edited style sheets for branding. Engaged in load and regression testing. Administered project collaboration environment and served as 3rd and 4th tier technical support. Manage governance of new site collections.

  • Tips and Tricks Presenter

    Microsoft

    (Public Company; MSFT; Computer Software industry)

    October 2008December 2008 (3 months)

    Deliver custom content at roadshow events designed to increase customer satisfaction and user adoption of Office 2007 and Unified Communications.

  • Technical Writer and Content Developer

    Studio B

    (Writing and Editing industry)

    July 2006December 2007 (1 year 6 months)

    Developed Seminar Success Kit for Microsoft's emerging markets and contributed to the online Vista Community. Also wrote positioning content for Microsoft's SLP Services.

  • Office 2007 Implementation Consultant

    Energizer

    (Public Company; 1001-5000 employees; Consumer Goods industry)

    December 2006September 2007 (10 months)

    Engaged as a professional speaker and change manager, I developed and delivered seminars that focused on the business value of this Enterprise’s roll out to managed PC’s and upgrade to Office 2007, Exchange 2007 and MOSS.

  • Sr Productivity Specialist

    Microsoft Corp

    (Public Company; 10,001 or more employees; Computer Software industry)

    July 2004July 2006 (2 years 1 month)

    Office guru that delivered product marketing content for Office 2003, SharePoint, and OneNote that reached more than 100,000 expert information workers in enterprise accounts nationwide.


Additional Information

Tiffany Songvilay’s Websites:

Tiffany Songvilay’s Interests:

Belgium beer, Southern flying squirrels, Dogs, Terry Pratchett, Writing, Feng Shui, Camping, Fishing


Tiffany Songvilay’s Contact Settings

Interested In:

  • consulting offers
  • expertise requests
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Tiffany Songvilay’s full profile:

  • See who you and Tiffany Songvilay know in common
  • Get introduced to Tiffany Songvilay
  • Contact Tiffany Songvilay directly

View Full Profile